Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Legal Secretary PhaxisLegal SecretaryDes Plaines, ILStrong work ethic, attention to detail, proactive, team player. Understands Discovery, set up depositions, order records, send records.
NewPatient Care Coordinator Front Office Chicago ENTPatient Care Coordinator Front OfficeSkokie, ILFull timeREQUIRED QUALIFICATIONSHigh school diploma or equivalent requiredAbility to work within an EMR database and navigate through a Windows environment requiredBilingual in English and Spanish (speaking, writing, and comprehension)Must be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionistExperience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility. They are responsible for preparing provider schedules in advance, registering patients, checking patients in and out, collecting copayments and balances, and ensuring all required forms and documentation are completed and accurately entered into the electronic medical record.
NewLead Guest Service Host Play Spin Win BrandsLead Guest Service HostNorthbrook, ILFull timeOur three brands, are neighborhood gathering places for adults to enjoy a light meal and video gaming in the comfort of a welcoming and friendly environment Description:The Hourly Manager serves as the first point of contact for all guests and vendors visiting our gaming cafes, and as a resource and mentor to all employees. This leader takes initiative to inspire and guide teams across assigned locations, seamlessly balancing diverse responsibilities to deliver exceptional service and ensure an outstanding gaming experience for every guest.
Executive Assistant LancesoftExecutive AssistantWaukegan, IL$33This position involves high-level interaction with executive management and elected officials and requires independent judgment and innovative problem solving to complete complex assignments across a broad scope of responsibilities to include highly sensitive and confidential matters. The general function of the position within the organization is to perform administrative duties, in addition to, providing clerical support for the County Administrator, Deputy County Administrator, Assistant County Administrator, Communications Division, and EMA Division.
NewClient Care Specialist Lyric NationalClient Care SpecialistLincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up process for patient care tasks, ensuring every request is tracked through to resolutionMulti-Stakeholder Relationships: Serve as a trusted point of contact for residents, facility staff, and providers, building confidence through consistent, reliable follow-throughIssue Resolution: Triage and resolve customer service concerns with urgency, providing real-time updates and clear communication to all parties involvedInternal Collaboration: Collaborate with internal Lyric National teams to coordinate solutions, escalate complex issues, and ensure a seamless client experience across all touchpoints Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfort with multi-line phone systems and call center platformsRequired Skills: Strong organizational skills with attention to detail, the ability to manage multiple active cases simultaneously, and a track record for delivering exceptional customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. Born from a unique coalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services.
NewCustomer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up process for patient care tasks, ensuring every request is tracked through to resolutionMulti-Stakeholder Relationships: Serve as a trusted point of contact for residents, facility staff, and providers, building confidence through consistent, reliable follow-throughIssue Resolution: Triage and resolve customer service concerns with urgency, providing real-time updates and clear communication to all parties involvedInternal Collaboration: Partner with internal Lyric National teams to coordinate solutions, escalate complex issues, and ensure a seamless client experience across all touchpoints Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfort with multi-line phone systems and call center platformsRequired Skills: Strong organizational skills with attention to detail, the ability to manage multiple active cases simultaneously, and a track record for delivering exceptional customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. Born from a unique coalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services.
Customer Service Representative (MP#336908) Barton Staffing SolutionsCustomer Service Representative (MP#336908)Des Plaines, IL$26–$28 / hourBarton Staffing is looking for an experience Customer Service Representative who can hit the ground running with Epicor/Vantage ERP systems. What You'll Bring: Must be computer-savvy with direct experience in Epicor or Vantage ERP software, and Microsoft Office applications.
Customer Service - Manufacturing Environment (PPG#336670) Barton Staffing SolutionsCustomer Service - Manufacturing Environment (PPG#336670)Schiller Park, IL$20Job OverviewThe Customer Service Representative provides customer service support by answering phones, quoting pricing, taking orders, tracking delivery and order status, expediting delivery, providing minor technical support, and resolving complaints or problems. Key ResponsibilitiesProvide customer service support by answering phones, quoting pricing, taking orders, tracking delivery and order status, expediting delivery, providing minor technical support, and resolving complaints or problems.
Press Assistant ProAmpacPress AssistantFranklin Park, IL$18–$20 / hourFull timeAssists with machine setup, prepares machinery for operation by setting up tools, mounting and demounting plates, preparing raw materials, loading materials, and adjusting settings as directed by the primary operator. Monitors press machine operations, observes the machine during operation to ensure the machine is running as expected, notifying the primary operator or supervisor of any issues or malfunctions.
Customer Service Representative ProAmpacCustomer Service RepresentativeElgin, IL$50,000–$72,000 / yearFull timeProfessionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions. Collaborate with internal departments, including but not limited to, graphics, production, purchasing, logistics and sales to ensure seamless service delivery for assigned accounts.
Contact Center Supervisor USA Clinics GroupContact Center SupervisorNorthbrook, IL$50,000–$55,000Today, we’re the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers—with 170+ clinics nationwide. Provide daily direction and communication to employees to ensure calls are answered in a timely, efficient, professional, and knowledgeable manner - while achieving desired results.
Service Desk Analyst III VomelaService Desk Analyst IIIElk Grove Village, IL$60,000–$70,000Microsoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.
Customer Service Representative JBL ResourcesCustomer Service RepresentativeCary, ILJBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. This company has climbed to the top, gaining a reputation for both excellence and satisfaction and is hiring individuals who are self-motivated, results driven, and take pride in the impact their work has on patients and healthcare professionals.
Customer Service Associate Walgreen CoCustomer Service AssociateWilmette, IL$15.40–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeDes Plaines, IL$15–$16 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateCarpentersville, IL$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerHoffman Estates, ILTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Insurance Sales Agent - Customer Service Freeway Insurance Services America LLCInsurance Sales Agent - Customer ServiceCrystal Lake, IL$15–$17 / hourOur Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment.
Unit Secretary- Labor and Delivery Part Time Nights Northwestern Memorial HealthCareUnit Secretary- Labor and Delivery Part Time NightsLake Forest, ILNorthwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus.