The incumbent supports lab and/or classroom needs, using available information technologies and resources; installs, repairs, updates, and maintains hardware, software, and peripherals, including virtual servers; configures, sets up, and maintains multi-platform operating systems, printers, projectors, computer labs, tablets, and communication networks; maintains Department equipment inventory and database. Ability to diagnose and resolve technology problems; provide clear technical support and training to faculty, staff, and students; install, maintain, integrate, and troubleshoot specialized equipment; respond to classroom technology support requests; and communicate effective solutions to diverse users.