Essential Duties/Responsibilities: Provide leadership and supervision of the front desk team for the designated properties including managing daily operations, managing the interviewing, hiring, scheduling, training, mentoring, performance appraisals, promotions, transfers, salary increases, disciplinary actions, and terminations of all front desk staff for the designated properties. General Purpose: Assist in the management and supervision of all aspects of Lodging Services and Rental Program relationships to ensure excellence in lodging product and service, consistent growth and improvement, quality performance and increasing profitability of the lodging business at the resort.