Carry a primary caseload providing CTI services, Develop person-centered care plan, Share knowledge of and provide linkage to resources, Engage individuals in skill building, Offer crisis management, Collaborate with other community providers, Assist individuals in navigating complex systems, Work with service recipients’ informal supports, Other duties as assigned by supervisor. To support the mission of Helio Health, the Critical Time Intervention Case Manager is a care manager, but in addition to Care Management tasks, they resolve medical and rehabilitative needs, when within scope of practice, that impact the individual’s ability to meet recovery goals.