Description of Position : The Case Manager is responsible for client assessment, housing plan development, regular contact with the client to assess progress and needs, provision of guidance and counseling to residents as needed, making referrals to social services not provided at the shelter program, preparation of applications for housing, documentation of resident progress and of services, ensuring completion of required forms, staff consultation, and completion of all client track data input for clients. Responsibilities: About the Eliza Shirley House Resolution Center : The Salvation Army’s ESHRC is a safe and welcoming emergency housing program offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency.