Contact Center Analyst Hospital for Special SurgeryContact Center AnalystNew York, NY$99,000–$150,750 / yearTroubleshooting Support: Assist in triage by identifying whether performance issues appear rooted in CCT Pro logic and workflows, Avaya queue behavior, CRM workflow friction, or upstream and downstream system dependencies, then route to the appropriate owner with evidence. Cross-Platform Journey Analysis: Trace interactions across CCT Pro, Avaya, CRM platforms, and downstream workflows to understand call drivers, transfers, handoffs, and failure points.
Sales/Customer Service Supervisor GEICO BaysideSales/Customer Service SupervisorBayside, NY$80,000–$120,000 / yearIn this on-site role, you will play a crucial role in ensuring that our sales and customer service teams provide the best possible experience for our valued clients. Leadership: Oversee the daily operations of the sales/customer service team, ensuring that all client inquiries and issues are resolved promptly and efficiently.
Executive Assistant Reed Smith USExecutive AssistantNew York, New York$39.96–$48.76Full timeThis role will deliver value in the following ways: central support resource for the leader and the practice team; an integrator connecting work streams that would otherwise remain siloed; a communicator linking the practice team, clients and the broader organization. Leveraging the Firm's Travel Department while overseeing all aspects of travel planning, logistics, details and execution, to attorney's preferences, aiming to be efficient with the attorney's time during business trips, and keeping client-related components of business trips at the forefront.
7th Ave Patient Services Associate/Rehab - Required Bilingual Cantonese AND Mandarin - Brooklyn New York University School of Medicine7th Ave Patient Services Associate/Rehab - Required Bilingual Cantonese AND Mandarin - BrooklynBrooklyn, NYRegistration functions in accordance with FHC Registration polices including, but not limited to: a)Visit Registration b)Translation needs & documentation of c)Verification of demographic information including Home Address, Proper phone number, Email address d)Verification of Primary Care Provider e)Verify Site Indicator f)Obtain Photo ID and Insurance ID Card g)Obtain consent for treatment h)Offer new patient packages inclusive of FHC programs and services, contact phone numbers, after hour information, HIPAA and advance directive information. Discharge functions in accordance with FHC discharge polices including, but not limited to: a)Create follow up appointments in accordance with the providers instructions b)Create appointment for specialty services (including radiology) and ensure referrals are in place c)Print all necessary documents for patients to take home: Appointment record, Referrals, Lab/Radiology forms d)Distribute Metro Cards when appropriate.
New["Seasonal Customer Experience Specialist","Seasonal Customer Experience Specialist"] Tesla Motors["Seasonal Customer Experience Specialist","Seasonal Customer Experience Specialist"]New York$22.71–$28.80 / hourWhat You'll Do* Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome* Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile* Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests* Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle* Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers* Provide the highest level of customer service to all current and future owners* Perform additional tasks as assigned to meet business needsWhat You'll Bring* 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals* Passionate about the Tesla Mission and our innovations in the personal transportation industry. Proficient with Microsoft Office Suite and CRM tools* Ability to work evening hours, weekends, and holidays in a retail environment* Valid driver's license required* For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles.
NewCall Representative AtriumCall RepresentativeNew York, NY$20–$23 / hourYou will serve as a trusted advisor to prospective clients, educating them on the company's innovative solutions and demonstrating how they can improve practice efficiency and patient outcomes. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.
Director, Business Analytics, Customer Insights & Performance Sonova Holding AGDirector, Business Analytics, Customer Insights & PerformanceNY$155,000–$170,000 / yearThe Director, Business Analytics, Customer Insights & Performance is responsible for leading enterprise reporting, business intelligence, forecasting, customer insights, and performance management initiatives that drive profitable growth and operational excellence across North America. The role serves as a strategic business partner to executive leadership and provides actionable insights supporting Managed Care, Retail Operations, Marketing, Contact Center, Finance, and Commercial teams.
Patient Care Coordinator Judge GroupPatient Care CoordinatorMount Kisco, NYBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. You will join the Radiology Contact Center team, working alongside two inbound schedulers dedicated to radiology appointments.
NewVice President, Senior Salesforce Developer - SMA Solutions BlackRockVice President, Senior Salesforce Developer - SMA SolutionsNew York, NY$162,000–$215,000 / yearBe responsible for developing and customizing Salesforce applications using APEX, Aura Lightning Platform (AURA, LWC framework), JavaScript, SOQL, SOSL, HTML, CSS, SOAP / REST Webservices. To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Telephony Analyst - Ccaas (Contact Center As A Service) Stanford Health CareTelephony Analyst - Ccaas (Contact Center As A Service)Newark, NJ$55.85–$74 / hourThis role will be pivotal in optimizing our contact center technologies, directly benefitting operations, and enhancing patient & customer experience while ensuring seamless integration across various communication channels. Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases.
Hearing Ambassador (Patient Care Coordinator) NationsBenefits, LLCHearing Ambassador (Patient Care Coordinator)Secaucus, NJThrough our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. This role is responsible for engaging customers, Support hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.
Patient Services Rep RWJ Barnabas Health Medical IncPatient Services RepNew Brunswick, NJ$20.46–$24.55 / hourWhether assisting patients over the phone or in person, you'll play a critical role in creating an exceptional patient experience while supporting providers and clinical teams in delivering high-quality care. As a Patient Services Representative (PSR) within our Clinical Practice Management team, you'll serve as the welcoming voice and trusted point of contact for patients receiving care across our ambulatory practices.
Transfer Center Coord RN RWJ Barnabas Health Medical IncTransfer Center Coord RNSomerset, NJ$64,700–$84,300 / yearCritical Care Experience (ALS/PALS/BLS), requires knowledge typically achieved with three years of experience in the care of the population served, as well as experience in clinical care operations, case management and/or patient throughput. Maintains process for assessing current referral patterns for selected target areas by identifying physician referral patterns, health related community events, established physician practices and major gatekeepers in outreach and network communities.
NewLicensed Veterinary Surgical Technician Animal Surgical CenterLicensed Veterinary Surgical TechnicianOceanside, NY$28–$42Post-Operative & Critical Care: You will manage patient recovery, monitor for post-surgical complications, administer pain management protocols, and provide attentive, compassionate care to patients who may be critically ill or in pain. Operational Excellence & Mentorship: You will accurately maintain medical records, prescriptions, and controlled drug logs using computer systems, ensure surgical readiness between procedures, and help train and mentor veterinary assistants and new teammates.
NewOutreach Specialist (Temporary) Arine IncOutreach Specialist (Temporary)NY$17–$20 / hourStrong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment. All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care.
Team Leader, Patient Access RWJ Barnabas Health Medical IncTeam Leader, Patient AccessBelleville, NJ$22.50–$32 / hourJob Overview: The Patient Access Team Lead is a working registrar with added responsibilities of training employees, completing analysis of data pertaining to Key Performance Indicators, assists with developing department schedules and works closely with the Patient Access Supervisor to support all needs of the department. Job Title: Team Leader Location: Clara Maass Medical Center Department Name: Emergency Dept Access Service Req #: 0000237235 Status: Hourly Shift: Night Pay Range: $22.50 - $32.00 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
Customer Service Representative- Woodstock Farms United Natural Foods IncCustomer Service Representative- Woodstock FarmsEdison, NJ$33,500–$58,700 / hourSales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate's first year, but UNFI offers an introductory period minimum of $680 per week. Woodstock Farms: Ability to work in an environment containing tree nuts, peanuts, soy, wheat, sesame, milk and different spices like pepper, chili, etc.
NewCustomer Relations Coordinator II Stamford HealthCustomer Relations Coordinator IIStamford, CTThe Customer Relations Coordinator II ensures a high-level of customer satisfaction by acting as the primary point of contact for coordinating patient visits, radiology/breast imaging procedures and/or consultations by managing high-volume calls, verifying insurance, registering patients and ensuring accurate data entry in our electronic medical record system Epic. Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes to meet monthly budgeted volume goals, service levels and abandoned rate.
Optical Store Customer Service Specialist Refuah Health Center IncOptical Store Customer Service SpecialistMONSEY, NYStudent Loan Assistance: Our facilities are eligible for NHSC loan repayment and NYS Public Loan Forgiveness to help manage your financial burden. Performs general clerical duties to include but not limited to: photocopying, faxing, scanning, mailing, filing, processing orders and payment.
Patient Care Technician-TH ED-Day Shift (35 Hours) New York University School of MedicinePatient Care Technician-TH ED-Day Shift (35 Hours)New York, NYIn this role, the successful candidate Assists the professional nurse in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment, and the environment; demonstrates NYU Langone Health Core Values in all aspects of job performance. • Graduate of a PCT program with at least 6 months hospital experience OR CNA graduate plus course completion in EKG & Phlebotomy and PCT certification eligible plus at least 6 months hospital experience, OR PCT Certification through National Healthcareer Association (NHA) with at least 6 months hospital experience.