Experience supporting Microsoft Windows workstations in an enterprise environment Experience with software deployment, patch management, workstation troubleshooting, endpoint administration, or similar enterprise IT operations Familiarity with Microsoft Endpoint Configuration Manager (MECM/SCCM) or a similar endpoint-management platform Ability to analyze deployment results, installation logs, error codes, client status, and workstation health information Ability to troubleshoot endpoint deployment and software-installation issues and coordinate appropriate remediation Strong documentation and communication skills, including the ability to communicate technical issues, deployment status, risks, and blockers clearly Ability to collaborate effectively with engineering, operations, Service Desk, Field Services, and other technical teams Preferred Qualifications of the Junior Endpoint Systems Analyst include: Hands-on experience with MECM/SCCM, Tanium, Active Directory, PowerShell, or endpoint reporting platforms. Qualifications: of the Junior Endpoint Systems Analyst include: High school diploma with 4-6 years of relevant experience, or a bachelor's degree with 0-2 years of relevant experience Active DOD Secret clearance CompTIA Security+ CE or another approved DoD 8570.01-M/8140