Summary of Qualifications * Minimum two years progressively responsible experience in restaurant, hospitality, or retail industry * Minimum one year supervisory experience Required Knowledge, Skills, and Abilities * Knowledge of supervisory practices and procedures * Strong operational skills in a fast-paced customer service environment * Strong leadership skills with the ability to coach and develop Team Members * Effectively communicate, orally and in writing, with Team Members and guests * Ability to gain the respect and trust of direct reports * Effectively handle and manage confidential and sensitive information Physical Requirements: * Able to lift up to 40 pounds. Requirements/Responsibilities Summary of Key Responsibilities for Restaurant Assistant General Manager (AGM) (include but are not limited to the following): * Assists in human resource functions for restaurant staff including selection, training, enforcement of policies and procedures, performance management, development, and team building.