What You'll DoSupport the sales and design team throughout the customer journeyHelp coordinate initial consultations, design meetings, follow-ups, and next stepsCommunicate with prospective and current customers by phone, email, and other channelsHelp gather customer information, preferences, measurements, photos, and project detailsMaintain organized customer and project information throughout the sales and design processAssist with preparing presentations, proposals, estimates, and other customer-facing materialsHelp coordinate revisions and follow up with customers to keep projects movingAssist with selections for pool features and outdoor living elementsHelp organize design documents, plans, photos, and other project informationFollow up with prospective customers and help ensure no opportunities or customer questions fall through the cracksCoordinate information between customers, the sales team, designers, and other members of the Patriot Pools teamHelp keep customers informed about upcoming meetings, decisions, and next stepsProvide a professional, responsive, and welcoming experience to every customerSupport the team with other sales and design-related administrative tasks as neededWhat We're Looking ForWe're looking for someone who is naturally organized and enjoys helping people. The right person will have:1-2 years of experience in customer service, sales support, administrative support, design, project coordination, or a related fieldStrong communication and customer service skillsExcellent organization and attention to detailStrong follow-through and the ability to keep multiple projects movingConfidence communicating with homeowners and prospective customersAbility to manage competing priorities without losing track of detailsA positive, professional, and solutions-oriented attitudeComfortable learning new software and technologyAbility to work independently while staying closely connected with the teamA genuine interest in design, residential construction, or outdoor livingExperience That Would Be HelpfulExperience in any of the following would be a plus:Residential constructionInterior or exterior designArchitecture or draftingPool or landscape designSales or customer serviceProject coordinationConstruction administrationReal estate or other customer-facing residential industriesExperience with design software, CRM systems, estimating software, or project management tools is also helpful, but we are willing to train the right person.