Duties and Responsibilities What you will do: The qualified individual will work as an integral part of the operations team to perform the following essential job functions: Establish rapport with residents and prospective residents, field community comments, suggestions, and complaints, and forward to the appropriate manager. Prepare and distribute resident and community communications including, but not limited to rule reminders, violation notices, increase letters, delinquency notices, eviction paperwork, lease addendums and renewals.