ESSENTIAL FUNCTIONS: • â Utilizes office software applications in the performance of a variety of administrative activities,• including letters, memorandums, documents, statements, orders, and/or reports.• â Process billing.• â Monitor automated training workflows.• â Assist in scheduling.• â Answers telephones, provides information, and distributes messages.• â Carries out duties relying on own initiative and independent actions• â Establishes and maintains files and records.• â Performs other related duties as assigned by department management.• â In-office work 5 days a week at the assigned branch office.• â English speaking during an emergency and while performing job duties where there is potential• for an emergency. REQUIRED KNOWLEDGE • â Proficient in Google Workspace.• â Highly detail-oriented with strong data accuracy, organization, follow-up, and problem-solving• skills.• â Comfortable monitoring automated workflows, identifying exceptions/errors.