ESSENTIAL DUTIES AND RESPONSIBILITIES: Serve as first point of contact to the Benefits Department by answering in-bound telephone calls on the main line, responding to emails sent to the main benefits email address, and redirecting calls and emails to the appropriate member of the Department as needed. Prepare, mail, and distribute weekly, monthly, and other mailings as needed, including new hire, pension, termination, annual notice, Continuation of Coverage, and High Deductible Health Plan mailings.