Beyond day-to-day site leadership, this role oversees JLL's service delivery across the broader Northeast portfolio by leading the local JLL FM team members in provision of service excellence, operational efficiency, and account operations in line with JLL's Accelerate 2030 strategy, which emphasizes deepening client relationships and using data, technology and AI to deliver more integrated, higher-value facilities solutions. Oversee daily building engineering, maintenance and repair activity – including HVAC, electrical, plumbing, life safety, and critical infrastructure systems – performed directly or through subcontractors and the Mobile Engineering Services (MES) platform.