Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Supervises and performs daily operational activities related to client and payment support of Global Transaction Banking and Global Banking & Markets clients, including but not limited to investigations, callbacks, exception processing, and operational inquiries.