Key Responsibilities Resident Services Respond to resident questions, concerns, and service requests in a timely and professional manner Record and coordinate maintenance requests with appropriate staff Assist with resident events, newsletters, and community communications Move In & Move Out Coordination Prepare units for move-in, coordinating cleaning, maintenance, and inspections Schedule and conduct move-in orientations and prepare move-in documentation Coordinate keys, storage, parking, and access items Process move-out notices and schedule inspections Ensure completion and distribution of vacate documentation Leasing Responsibilities Maintain up-to-date knowledge of unit availability, pricing, and amenities Assist with apartment showings, lease renewals, and leasing activities as needed Prepare marketing materials and communications for prospective residents Run background, credit, and reference checks in accordance with policy Administrative & Financial Support Enter daily activity into property management systems, including move-ins, move-outs, payments, adjustments, and billings Collect rent and assist with delinquency follow-up and notices Prepare reports such as delinquency, occupancy, and operational reports Order supplies and prepare purchase orders and coded invoices Maintain resident lists, parking records, storage logs, and contact information Answer phones and provide general office support Property Operations Support Assist with inspections of buildings, common areas, and grounds Support maintenance and housekeeping efforts as needed Attend staff meetings and training as required Maintain confidentiality of resident, financial, and company information Perform other duties and special projects as assigned Required Qualifications High school diploma required; some college preferred 1–3 years of property management, leasing, or administrative experience Working knowledge of leasing, customer service, and basic property operations Basic understanding of rent collection, reports, and property software Proficiency in Microsoft 365 and property management systems Strong organizational and communication skills Ability to prioritize tasks and support multiple operational functions Key Competencies Organization and operational support Customer service and resident relations Problem-solving and responsiveness Multitasking and prioritization Attention to detail Team collaboration Compensation details: 24-28 Hourly Wage PI10b583152a19-25448-417402065c143e31-5e48-4549-b638-05792d185386 StuartCo, founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations.