Los Angeles, CA30+ days ago
You will: Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching Continue to build the client relationship daily with our customers Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team. 3-5 years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Independent work ethic, time management skills, and personal accountability Requires constant movement in and around all areas of the store Aligns with and embodies ALO's Guiding Principles Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift.