Responsibilities:* Serve as a subject matter expert by influencing and motivating sales staff to achieve daily sales targets, labor efficiency, and warranty performance metrics* Continually meet or exceed monthly targets in labor, merchandise, and warranty sales percentages* Drives sales by utilizing suggestive selling techniques and product knowledge to promote and sell additional parts and services* Mentor the sales staff by providing ongoing training on product knowledge, sales techniques, and customer service skills, while fostering a culture of continuous learning and improvement* Lead by example and ensure store staff are aware of and complying with company policies and procedures* Promote brand visibility and reputation by inspiring sale staff to promote brand products across store social media channels* Efficiently source parts by prioritizing customer value, and ensuring swift product turnaround and delivery times* Drive high customer satisfaction levels by promptly and effectively addressing customer issues* Maintain store layout and displays to create a positive and inviting shopping environment* Oversee accurate inventory levels through regular cycle counts* Coordinate inventory control through replenishment, organization, pricing accuracy, product selection, and availability* Ensure correct pricing, accuracy in service tickets, and thorough audits of the final invoice* Partner with the service manager to coordinate efforts and ensure alignment between service and sales* Empower sales staff to contribute to the overall success of the store* Assist in day-to-day operations in support of the store managerWe have multiple store volumes that require a variety of skills, experience, and knowledge. Qualifications:* Experience in a retail environment and exposure to aftermarket sales, automotive parts, or related industries preferable* Knowledge of automotive parts and accessories, including features, specifications, and compatibility, to assist customers and guide sales staff effectively* Valid automobile driver's license with the ability to drive customer and company vehicles (subject to MVR check)* Exposure to motivating and influencing sales staff to achieve sales and selling goals* Involvement in multitasking, prioritizing responsibilities, and managing time effectively to ensure smooth store operations* Experience in a team environment collaborating to achieve company goals and objectives* Proficiency in inventory management, including ordering, replenishing, pricing, and merchandising* Strong communication skills, both verbal and written, for effective interaction with customers, sales staff, and vendors* Ability to read and comprehend written instructions and work orders* Familiarity with operating computer software, parts database, and point-of-sales systems* Ability to lift up to 50 lbs., and team lift up to 100 lbs.* Must be able to work scheduled store hours at specific locationWork Environment:* Customer-facing position in retail store (answering phones, using computers, point of sale, escorting customers around showroom floor)* Occasionally interact with employees in the service department with concrete floors, industrial structure, vehicle lifts, workbenches/workstations, stationary and moving vehicles and other automotive workshop facility equipment.*