Collaborate with business systems analysts, product managers, and vendor partners on production, integration, and reporting support for enterprise applications, including in-depth analysis, troubleshooting, researching and recommending resolution options to ensure systems remain operational and data integrity is upheld within applications. The Senior Business Analyst supports the service delivery of systems, solutions, and services with a focus on the vendor-provided application for effort reporting, ecrt, and a Harvard custom research administration portal supporting administration and compliance to do lists, action items, and financial management.