Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sKennesaw, GA$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerDouglasville, GA$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritMarietta, GA$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
NewRestaurant Assistant Manager Zaxby'sRestaurant Assistant ManagerDouglasville, GA$20–$24To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food. Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals.
Burger King Restaurant Assistant Manager GPS HospitalityBurger King Restaurant Assistant ManagerKennesaw, GAThe RAM supports the Restaurant General Manager in their efforts to develop a team of dedicated people, delivering great and friendly guest experiences and producing top line sales. They do this by learning, managing and teaching restaurant systems effectively to achieve goals, develop people and provide excellent service.
NewPlasma Center Nurse – LPN Biolife Plasma ServicesPlasma Center Nurse – LPNMorrow, GA$24.32–$33.44 / hourSee Biolife Plasma Services Terms & Conditions at https://www.biolifeplasma.com/us/legal/terms-and-conditions-of-use and Privacy Policy at https://www.biolifeplasma.com/legal/privacy-notice and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Burger King Restaurant General Manager GPS HospitalityBurger King Restaurant General ManagerKennesaw, GAIf you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779. We are looking for Restaurant General Managers (RGM) to join our team.
Retail Assistant Store Manager Office DepotRetail Assistant Store ManagerAustell, GA$13.81–$21.06 / hourAbout The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
Assistant Store Manager Sales and Retail Engagement WayfairAssistant Store Manager Sales and Retail EngagementAtlanta, GAReporting to the Department Manager, you will oversee critical store functions for teams, and assist across team verticals, including operational excellence, visual merchandising and design, and team development, to ensure an exceptional customer experience, drive a high-performance team, and deliver on overall business targets. Inspire Sales Excellence: Champion a selling culture by spending ~80% of your time on the sales floor coaching associates, delivering real-time feedback, and role-playing selling scenarios to boost conversion, UPT, and AOV.
Assistant Store Manager PVH CorpAssistant Store ManagerGASUMMARY: An Assistant Manager shares in the responsibility for the overall performance of the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Assistant Store Manager - Kay Jewelers - Cumberland Mall KAYAssistant Store Manager - Kay Jewelers - Cumberland MallAtlanta, GeorgiaWe particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives.
Assistant Store Manager - Kay Jewelers - Camp Creek Marketplace KAYAssistant Store Manager - Kay Jewelers - Camp Creek MarketplaceEast Point, GeorgiaWe particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives.
Assistant Store Manager - Kay Jewelers Outlet - The Outlet Shoppes at Atlanta KAYAssistant Store Manager - Kay Jewelers Outlet - The Outlet Shoppes at AtlantaAtlanta, GeorgiaWe particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives.
NewAssistant Store Manager, Medley (Johns Creek, GA, US, 30097) SephoraAssistant Store Manager, Medley (Johns Creek, GA, US, 30097)Johns Creek, GA$60.10–$73.60 / hourCollaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment. . This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
Retail Assistant Store Manager The ODP CorpRetail Assistant Store ManagerGAAbout The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
Assistant Manager - Store Cavender StoresAssistant Manager - StoreLawrenceville, GeorgiaUnderstand all reports generated by the home office and coach all associates the actions needed to ensure compliance to goals (i.e. ADS / UPT’s / Payroll / Refunds / Turnover). Maintain an awareness of safety/security issues and report any accidents or incidents occurring during the Store Manager’s absence to the Store Manager promptly.
Assistant Store Manager Community Choice Financial Family of BrandsAssistant Store ManagerDouglasville, GeorgiaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Assistant Store Manager, Dawsonville GA Michael Kors Stores CaliforniaAssistant Store Manager, Dawsonville GAAtlanta, GeorgiaMichael Kors has joined with Jimmy Choo and Versace over the last year and is now the 3rd largest luxury group in the world known as Capri Holdings. * Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Assistant Store Manager, People and Community WayfairAssistant Store Manager, People and CommunityAtlanta, GAOverview: Wayfair is redefining the in-store experience for home shoppers, and we’re looking for a passionate Assistant Store Manager, People & Community to help shape the future of retail. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all.
Assistant Store Manager of People and Operations WayfairAssistant Store Manager of People and OperationsAtlanta, GASupport Training and Development Execution: Assign training plans, review LMS reports to ensure timely completion of required learning, and partner with leaders to identify skill gaps and cross training opportunities across the store. Work with Talent Acquisition partners to post openings, welcome candidates, coordinate interviews, support job offer steps, background processes where applicable, I-9 validation, and administration of internal mobility and interim assignment processes.
Assistant Store Manager Sales and Retail Engagement Wayfair LLCAssistant Store Manager Sales and Retail EngagementAtlanta, GAReporting to the Department Manager, you will oversee critical store functions for teams, and assist across team verticals, including operational excellence, visual merchandising and design, and team development, to ensure an exceptional customer experience, drive a high-performance team, and deliver on overall business targets. Inspire Sales Excellence: Champion a selling culture by spending ~80% of your time on the sales floor coaching associates, delivering real-time feedback, and role-playing selling scenarios to boost conversion, UPT, and AOV.
NewAssistant Store Manager Extra SpaceAssistant Store ManagerDecatur, GA$15–$17 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Assistant Store Manager (Full-time) - Atlanta, GA HibbettAssistant Store Manager (Full-time) - Atlanta, GAAtlanta, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Covington, GA HibbettAssistant Store Manager (Full-time) - Covington, GACovington, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Forest Park, GA HibbettAssistant Store Manager (Full-time) - Forest Park, GAForest Park, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Mableton, GA HibbettAssistant Store Manager (Full-time) - Mableton, GAMableton, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Snellville, GA HibbettAssistant Store Manager (Full-time) - Snellville, GASnellville, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Union City, GA HibbettAssistant Store Manager (Full-time) - Union City, GAUnion City, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Decatur, GA HibbettAssistant Store Manager (Full-time) - Decatur, GADecatur, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Fayetteville, GA HibbettAssistant Store Manager (Full-time) - Fayetteville, GAFayetteville, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Newnan, GA HibbettAssistant Store Manager (Full-time) - Newnan, GANewnan, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Stockbridge, GA HibbettAssistant Store Manager (Full-time) - Stockbridge, GAStockbridge, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Lawrenceville, GA HibbettAssistant Store Manager (Full-time) - Lawrenceville, GALawrenceville, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Douglasville, GA HibbettAssistant Store Manager (Full-time) - Douglasville, GADouglasville, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - College Park, GA HibbettAssistant Store Manager (Full-time) - College Park, GACollege Park, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Jonesboro, GA HibbettAssistant Store Manager (Full-time) - Jonesboro, GAJonesboro, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Riverdale, GA HibbettAssistant Store Manager (Full-time) - Riverdale, GARiverdale, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Peachtree City, GA HibbettAssistant Store Manager (Full-time) - Peachtree City, GAPeachtree City, GeorgiaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager - Midtown Atlanta Tiff's Treats Holdings Inc.Assistant Store Manager - Midtown AtlantaAtlanta, GAASMs collaborate closely with Store Managers (SMs), District Managers (DMs), and other leaders across the district to foster teamwork, optimize store performance, and uphold company values. As a key leader, the ASM is responsible for guiding and mentoring On-Duty Managers (ODMs), Drivers, and Kitchen staff while executing daily objectives that align with Tiff's Treats' operational and service goals.
Assistant Store Manager Full Time Buff City Soap FranchiseAssistant Store Manager Full TimeMcDonough, GeorgiaThe Assistant Store Manager helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. It’s a bit of a mad lab stocked with ingredients like rose petals, lavender buds, hemp seed oil, shea butter, charcoal, and tea tree oil.
Assistant Store Manager Ross Stores IncAssistant Store ManagerAtlanta, GACOMPETENCIESManages Work ProcessesBusiness AcumenPlans Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIREDTwo or more years of Store or Assistant Store Manager experience in a retail environment. Number 26003048 Posted Date 182026 Address 110 Perimeter Center Pl Ne City State Atlanta GA Postal Code 30346Our values start with our people join a team that values youBring your talents to Ross our leading off-price retail chain with over 2200 stores and a strong track record of success and growth.
NewRetail Assistant Store Manager - 2041 FIRST CASH FINANCIAL SERVICESRetail Assistant Store Manager - 2041Stone Mountain, GA$2–$8 / hourEligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
Assistant Store Manager 1593 Extra Space Storage IncAssistant Store Manager 1593Atlanta, GAIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Assistant Store Manager 3031 Extra Space Storage IncAssistant Store Manager 3031Mableton, GAIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
NewAssistant Store Manager 3577 Extra Space Storage IncAssistant Store Manager 3577Decatur, GA$15–$17 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
NewAssistant Store Manager Extra Space Storage IncAssistant Store ManagerGA$15–$17 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
NewAssistant Store Manager 7587 Extra Space Storage IncAssistant Store Manager 7587Atlanta, GAIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Assistant Store Manager 1703 Extra Space Storage IncAssistant Store Manager 1703Sandy Springs, GAIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Assistant Store Manager 6047 Extra Space Storage IncAssistant Store Manager 6047Decatur, GAIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Assistant Store Manager 8142 Extra Space Storage IncAssistant Store Manager 8142Dacula, GAIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.