Medical Support Assistant (Advanced - Business Office) U.S. Department of Veterans AffairsMedical Support Assistant (Advanced - Business Office)Phoenix, AZ$46,848–$60,902 / yearAdvanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc. Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g., medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
Advanced Medical Support Assistant U.S. Department of Veterans AffairsAdvanced Medical Support AssistantPhoenix, AZ$47,414–$61,638 / yearCoordinates with the patient care team to review clinic appointment availability utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary; develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc; Other assignments at this level include, but are not limited to: processes incoming patient secure messaging and coordinates with care team as appropriate; participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; identifies incomplete encounters and communicates findings to providers; as needed; assists the team to reinforce the plan of care and self-help solutions; enters appropriate information into the electronic record; monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure; manages patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment. Coordinates with the patient care team to review the clinic utilization by using various reports; Maintains effective and efficient communication with the patient, interdisciplinary team, VA Medical Centers, and other agencies; Communicates with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of appointments; Manages a tracking system for follow up care such as Return to Clinic Orders, Recall, consults, tests, etc; Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); Participates and provides input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions; Participates in and independently follows up on team huddles by sharing information and collaborating with the medical team to assure continuity of care; Educates providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
NewMedical Support Assistant-Primary Care & Specialty Care Integrated Clinical Community Call Center U.S. Department of Veterans AffairsMedical Support Assistant-Primary Care & Specialty Care Integrated Clinical Community Call CenterPhoenix, AZ$40,274–$65,755 / yearIf selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR. In addition to Basic Requirements and the experience listed above, candidates must be able to demonstrate all of the KSAs below: Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
NewInternal Sales Support Officer Dormakaba Holding AGInternal Sales Support OfficerPhoenix, AZThese roles are an important link between our customers, Sales team and internal operations, helping ensure enquiries, quotations and orders are handled accurately and on time. While the core responsibilities are similar, one position has a stronger administration and order management focus, while the other works more closely with Sales and national customer accounts.
Technology Support Technician- AZ- Information Technology Services Midwestern UniversityTechnology Support Technician- AZ- Information Technology ServicesGlendale, AZMore than 6,000 full-time students are enrolled in graduate programs in osteopathic medicine, dentistry, pharmacy, physician assistant studies, physical therapy, occupational therapy, nurse anesthesia, cardiovascular perfusion, podiatry, optometry, clinical psychology, speech language pathology, biomedical sciences and veterinary medicine. The Technology Support Technician will support all systems including but not limited to computers, printers, wireless devices, projectors, microphones, sound systems, and any technology that is used by Midwestern University Community.
Plasma Center Medical Support Specialist EMT-B 3387 BioLife Plasma ServicesPlasma Center Medical Support Specialist EMT-BGlendale, ArizonaThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Currently licensed or certified in the state where responsibilities will be assigned: Emergency Medical Technician -Basic (EMT-B), Advanced (EMT-A), Intermediate (EMT-I), and Paramedic (EMT-P), Licensed Practical Nurse / Licensed Vocational Nurse (LPN/LVN), and Registered Nurse (RN).
NewPatient Support Center Manager ADELANTE HEALTHCARE, INC.Patient Support Center ManagerPhoenix, AZPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. Accomplish call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Clinical Support Specialist- West Bicycle HealthClinical Support Specialist- WestPhoenix, AZRemotePrimary duties include communicating with patients through phone and chat to provide timely assistance, scheduling appointments, locating pharmacies to fill prescriptions, handling technology support issues, managing patient records, and facilitating communication between patients and providers. Meet at least one of these requirements: 2+ years of experience delivering best-in-class customer service in a high-volume environment in which the majority of your day is spent helping customers (including but not limited to: hospitality, customer care in a consumer-facing company, retail).
Medical Equipment Customer Service Representative (TEMP) Rotech Healthcare Inc.Medical Equipment Customer Service Representative (TEMP)PEORIA, ArizonaWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Medical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeMESA, AZWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Manager - Sample Management Operations Caris Life SciencesManager - Sample Management OperationsPhoenix, ArizonaWorking collaboratively with Laboratory Operations, Clinical Operations, Research, Quality, Information Technology, and other cross-functional stakeholders, the Manager develops a high-performing team, drives continuous improvement initiatives, and helps build a scalable, customer-focused Sample Management operation while ensuring compliance with applicable regulatory and organizational requirements. The Sample Management Operations Manager provides leadership, operational oversight, and technical expertise for the Sample Management function, ensuring the integrity, efficiency, scalability, and compliance of specimen management operations supporting laboratory, research, and organizational initiatives.
Assistant Director of Sales Tailstorm Health IncAssistant Director of SalesChandler, AZThis leadership role is responsible for driving revenue growth, developing strategic customer relationships, supporting the sales team, and expanding Medivant's presence within hospitals, health systems, IDNs, GPOs, and other healthcare organizations. The ideal candidate has a strong background in pharmaceutical or healthcare sales, experience selling to hospitals, and the ability to lead, coach, and motivate a high-performing sales team while delivering exceptional customer service.
NewPatient Access Services Representative Banner HealthPatient Access Services RepresentativePhoenix, AZEmployees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Requires knowledge of medical terminology and an understanding of all common insurance and payor types, authorization requirements and alternative financial resources as typically obtained through a minimum of three years of diversified experience in a hospital Patient Registration/Financial Services setting.
Telecare Team Manager VITAS Healthcare CorpTelecare Team ManagerMesa, AZAll VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. Model leadership behaviors supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
Telecare Clinical Team Manager VITAS Healthcare CorpTelecare Clinical Team ManagerPhoenix, AZAll VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. Model leadership behaviors supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
RN Triage Manager (Call Center) VITAS Healthcare CorpRN Triage Manager (Call Center)Mesa, AZAll VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. Model leadership behaviors supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
Counselor - Admitting Services Intake 42 Tempe Medical CenterCounselor - Admitting Services IntakeTempe, ArizonaHandles and tracks payments, special package plan agreements, financial assistance paperwork; assists with obtaining Medicaid applications, alternative financing and verifying coverage from other third party payers in a variety of hospital settings. Performs general cashiering duties as necessary including receiving and posting payments to appropriate patient accounts and/or general ledger account.
Customer Service Representative (Level III) BC ForwardCustomer Service Representative (Level III)Chandler, AZ$21 / hourContractorThe ideal candidate will have strong experience in frontline customer support, account authentication, and benefits administration tools and a proven ability to resolve client inquiries accurately, manage risk through policy adherence, and deliver high-quality service . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Contact Representative (PRC) US Department of Health and Human ServicesContact Representative (PRC)Sacaton, AZ$45,409–$72,644 / yearGS-08: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-07 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: applying and interpreting complex federal, state, Tribal, and private-sector regulations to make eligibility and funding determinations for programs such as Purchased/Referred Care, Medicare, Medicaid, Veterans Affairs healthcare, and Affordable Care Act plans; independently analyzing medical, financial, and eligibility documentation to resolve complex or controversial benefit issues; coordinating with agencies, providers, and patients to ensure fiscal accountability and continuity of care; issuing medical authorizations or denial determinations based on regulatory, clinical, and fiscal requirements; maintaining fund control records, monitoring expenditures, and applying appropriate accounting codes; identifying and resolving program or funding discrepancies; and compiling and analyzing reports related to program operations, funding, and utilization. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: identifying and verifying patient eligibility for Medicare, Medicaid, SSA benefits, private insurance, Tribal programs, and other assistance resources; interviewing patients to obtain required documentation; assisting individuals and families with benefit applications; reviewing records to determine the status of claims and applications; responding to inquiries regarding patient eligibility requirements, benefits, and program guidelines; and maintaining accurate patient records through data entry, discrepancy resolution, and follow-up on pending claims and missing documentation.
Contact Representative (Benefits Coordinator) US Department of Health and Human ServicesContact Representative (Benefits Coordinator)Maricopa, AZ$45,409–$72,644 / yearGS-08: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: interpreting and applying federal, state, Tribal, and third-party program regulations to determine eligibility and ensure compliance for programs such as Purchase Referred Care, Medicare, Medicaid, Affordable Care Act, Veterans Affairs Healthcare, and other alternate resources; conducting in-depth patient interviews to assess eligibility, verify coverage, and complete applications; registering eligible patients in various assistance programs; resolving claim denials and eligibility issues through coordination with patients, healthcare providers, and outside agencies; reviewing Medicaid eligibility information and supporting billing requirements; and utilizing effective oral and written communication to explain program requirements, provide referrals, and resolve complex patient service issues. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: determining patient eligibility for alternate resources programs; interpreting and applying Medicare, Medicaid, VA, and other third-party payer policies and procedures; conducting patient interviews to identify available healthcare coverage and funding sources; assisting patients with enrollment and claims processes; researching and resolving eligibility, denial, and reimbursement issues; maintaining effective working relationships with patients and resource agencies; and safeguarding confidential patient information in accordance with Privacy Act and HIPAA requirements.