Any additional duties may apply Requirements: Qualifications Excellent customer service skills Familiarity with company policies and healthcare regulations Medical Assistant or equivalent clinical training and certification preferred Basic computer knowledge Knowledge of business office procedures Good written and verbal communication skills Ability to greet patients and answer phones in a professional manner Ability to establish and maintain effective working relationships with providers, patients, and to the public Utilize time management skills Recognize, evaluate, solve problems, and correct errors Maintain productivity and work independently Working conditions This position requires many hours in a sitting or standing position. Under general supervision in an outpatient clinical setting, provides stellar customer service, initial patient triage, assists with direct patient care, and performs direct medical procedures of a routine nature, as dictated by established clinical protocol and provider directive.