They are committed to and fully comprehend the idea of being of service; They do not just delight guests, but excite them-by creating unique, unexpected & memorable experiences; They are ambitious, vibrant and social/friendly individuals; They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires; They have a desire and unyielding appetite for learning & knowledge-being in-the-know with what is happening in the city and around the world; They are creative in areas like music, cinema, art, performance, fashion, design, tech and business; They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease; They are able to entertain guests in a compassionate, respectful and meaningful manner; They are authentically themselves; They want to play a role in constructing a kinder and better world. Explain and promote hotel facilities, outlets, guest room features and services to guest and provide information to guest regarding local attractions and activities.