It serves as a front-line customer service role, providing accurate and timely information regarding student accounts, charges and payments, payment plans, refunds, external scholarships, third-party payments, 1098-T tax forms, and related services. Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check.