Desktop Specialists are responsible for the Tier 2 support of the PC and MAC hardware environment, as well as phone systems, mobile devices, printing environment desktop software support and troubleshooting, security and vulnerability management, audio/visual and content management environment. What You Will Do at Cambia: Responsible for direct, world class customer support of desktop environment, which includes, but is not exclusive to, personal computers, laptops, printers, personal digital assistants, audio visual equipment and telephones.