Responsibilities include preparing correspondence and financial documents; creating and maintaining spreadsheets to capture data and assist in the preparation of financial and operational reports; scanning and verifying documents for quality control; processing payments for recorded documents; ensuring the accurate return of recorded items to owners using established procedures; processing incoming and outgoing e-mail/mail; and responding to customer requests in a timely and professional manner. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.