Responsibilities will include:CUSTOMER EXPERIENCECultivates an environment of genuine customer connectionDemonstrates extraordinary service and acts as a brand ambassador reflective of the company valuesFacilitates an energized pace, positive service environment and team developmentDelivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experienceUnderstands an OMNI Channel business - implements processes and utilizes tools to better service the customerLEADERSHIP & TEAM MANAGEMENTSupports the Store Manager in recruiting, hiring, and retaining top talentSupports the Store Manager in creating and maintaining a succession strategyFoster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers throughwww.