Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient mannerInform customers of companion part requirements while ensuring the customer is exposed to the full product lineAnswer incoming phone calls and counter inquiries, providing price quotes and other information as neededInform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product lineReview body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicablePull and fill orders from stockNotify parts manager of out-of-stock parts or shop materials that need immediate attentionNotify all necessary parties when special ordered parts have been receivedPull orders and ensure sure all parts are tagged with customer names and job numberFollow department policy and instructions on the special ordering of parts, plus S.O. agingFollow up on back-ordered parts and replenishes assigned inventory dailyMaintain a prompt, efficient and timely flow of paperworkMakes sure all internal requests for parts are billed on service repair orderVerifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or requiredReceive payment from retail customers or obtain credit authorizationAssist outside sales representatives with their ordersExcellent communication and customer service skills, and able to maintain a professional image and demeanorAbility to multi-task in a fast paced environmentStrong computer & phone skills is required (Internet, MS Outlook)Proficient in CDK is a plus!