45853 Automotive Service Advisor/Writer Ourisman Chrysler Dodge Jeep Ram of Woodbridge45853 Automotive Service Advisor/WriterWoodbridge, VAFull timeService Advisors greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. Service Advisors will be experienced and aware of the latest customer service practices and be a persistent problem solver.
45853 Automotive Technician/Mechanic Ourisman Chrysler Dodge Jeep Ram of Woodbridge45853 Automotive Technician/MechanicWoodbridge, VAFull timeAUTOMOTIVE TECHNICIAN Ourisman Chrysler Dodge Jeep Ram is looking for all levels of technicians to join their industry leading Service Team! Continuously learn new technical information and techniques in formal training sessions in order to stay in line with rapidly changing technology.
NewAutomotive Repair Technician (A-Level) Valvoline Instant Oil ChangeAutomotive Repair Technician (A-Level)Roanoke, VA$40–$65Perform scheduled automotive maintenance services on vehicles. -ASE certifications A1, A2, A3, A4, A5, A6 (or ability to obtain within 12 months)/dealer equivalent.
NewAutomotive State Safety & Emissions Inspector Valvoline Instant Oil ChangeAutomotive State Safety & Emissions InspectorRoanoke, VA$28–$45Conducts State Safety and Emissions Inspections on vehicles in an ethical manner, and following all Virginia State Police, Virginia DEQ, and company guidelines. -Observes general vehicle condition while performing basic services, and reports any obvious repair needs or safety concerns to the Service Manager.
Automotive Customer Service Representative Valvoline IncAutomotive Customer Service RepresentativeRoanoke, VAQualifications: • You are friendly and ready to work as part of a customer-focused team • Have an eagerness to learn • You can lift up to 50 pounds • Have full mobility and the ability to work with your hands above your head • Can stand for extended periods of time and climb stairs. • Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.
Automotive Service Technician Campus AutomotiveAutomotive Service TechnicianBlacksburg, VirginiaAll applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, Motor Vehicle Driving Record, drug test, credit report, and have a valid driver license. As a Campus Automotive Technician, you will be responsible for performing diagnoses, repairs, and maintenance work for customer and dealership vehicles.
Automotive Service Center Manager Valvoline IncAutomotive Service Center ManagerRoanoke, VA$45,000–$50,000 / yearWhat Youll Do: Your job as the Service Center Manager is to lead, develop, and train your team to provide a superior guest experience. You are responsible for effectively managing people, systems, and the facility to achieve the Service Center's goals.
Automotive Service Porter Haley Auto GroupAutomotive Service PorterRoanoke, VAHe or she must have basic mechanical skills to perform minor vehicle maintenance, such as checking and topping off fluid levels, maintaining tire pressure, performing vehicle safety checks (visual inspection of wipers, tires, etc.), and maintaining the vehicle in a clean condition (interior and exterior). The Automotive Service Porter - Shuttle Driver works alongside the Service Advisers and Service Managers to help move customer vehicles from the welcome area to the technician bays.
Service Manager - Automotive Experience Required Tire DiscountersService Manager - Automotive Experience RequiredSalem, VAWe are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
Automotive Assistant Service Center Manager Valvoline IncAutomotive Assistant Service Center ManagerRoanoke, VA$16–$20 / hourWhat You'll Do:-Build trust and win repeat, loyal customers-Assist the Service Center Manager in the daily operation and oversight of the location-Responsible for inventory, labor management and financial performance-Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures-Mentor, lead and train the team to optimize their development-Help maintain a clean, well-organized service center and facilitate a safe and secure working environment-Provide superior customer service leadership! 3621 Brandon Ave SW, Roanoke, VA 24018, United States Category Management Job ID PDX_VIOC_955F1D2F-6531-4987-8382-9A84ED9BCDC0_22561679 Automotive Service WriterJob Location3621 Brandon Ave SW, Roanoke VAApply Now.
Automotive Service Technician Haley Auto GroupAutomotive Service TechnicianRoanoke, VAAs an Automotive Technician, you will be responsible for diagnosing and repairing vehicles, ensuring customer satisfaction, and maintaining a safe and clean work environment. Brands we work with are Toyota, Volvo, Chevy, Buick, GMC, Ford and Chrysler/Dodge/Jeep/Ram.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersVATo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Automotive Service Appointment Coordinator Haley Auto GroupAutomotive Service Appointment CoordinatorRoanoke, VAHe or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Devotes maximum attention and effort to providing the highest levels of customer service.
Automotive Service Technician Tire DiscountersAutomotive Service TechnicianRadford, VAYour Role as a Service Technician: As a Service Technician at Tire Discounters, you'll perform various automotive services, including tire installation and maintenance, steering and suspension, alignments, brakes, engine diagnostic, drivability, and preventative, corrective, and routine maintenance services. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Automotive Fluid Services Technician VA SpeeDee Greenville & Durham NCAutomotive Fluid Services Technician VARoanoke, VA$12–$18 / hourThe Fluid Services Technician is responsible for all fluid services including oil change, transmission, differential, cooling system maintenance and additional services including wiper blades and filter replacement). In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows and clearing litter.
Automotive Mechanical Services Technician VA SpeeDee Greenville & Durham NCAutomotive Mechanical Services Technician VARoanoke, VASpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility. The Mechanical Service Technician is responsible for all brake, tune-up, diagnostic and repair services, as well as additional services as directed by the Shop Manager or Assistant Shop Manager.
Automotive Service Department - Janitorial- Southern Team Auto Group Southern Auto GroupAutomotive Service Department - Janitorial- Southern Team Auto GroupRoanoke, VAFrequent bending, stooping, kneeling, and reaching, ability to lift and carry up to 40 pounds, ability to safely use cleaning chemicals and equipment, ability to work in varying temperatures and moderate noise levels. Southern Team Auto Mall is looking for a reliable and detail-oriented Janitorial Associate to help maintain a clean, safe, and professional environment in our dealership showroom, customer areas, offices, restrooms, and service shop.
NewGeneral Manager - Automotive Experience Required TIRE DISCOUNTERSGeneral Manager - Automotive Experience RequiredRoanoke, VA$80,000–$145,000 / yearAs a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit goals, and ensuring the smooth operation of your store. Investing in you: Master-certified trainers, paid hands-on learning, plus a company tool program to help you build your career.
Automotive Sales Manager RoanokeAutomotive Sales ManagerRoanoke, VirginiaHoneyCar's simple process, transparent market pricing, desirable inventory, and daily onsite training will ensure a successful outcome for the Sales Manager and the customer! As a Used Car Sales Manager, you will ensure that customers experience The Sweetest Way To Buy or Sell Your Car by overseeing and developing the sales staff.
Automotive Floorplan Territory Manager Hankey Group ExternalAutomotive Floorplan Territory ManagerRoanoke, VirginiaResponsibilities include but not limited to signing dealerships, driving sales, ensuring excellent servicing of accounts, and effectively managing associated risks. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly inventory financing provider in the United States.
NOW HIRING: Automotive F&I Managers Roanoke & Christiansburg, VA · 3 Openings Southern Auto GroupNOW HIRING: Automotive F&I Managers Roanoke & Christiansburg, VA · 3 OpeningsRoanoke, VA$150,000–$300,000 / yearA $4,000/month draw plus up to 25% commission on your net F&I gross — stacked with bonuses for product penetration, preferred lenders, CSI, Google reviews, and production. If you are interested in learning more about our various openings and upcoming job opportunities, please visit us at www.southernteamautomall.com or www.careers.hireology.com.
Automotive Center Manager SpeeDee Greenville & Durham NCAutomotive Center ManagerRoanoke, VASpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility. This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.
Automotive Assistant Center Manager SpeeDee Greenville & Durham NCAutomotive Assistant Center ManagerRoanoke, VAThis is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below. Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.
Automotive Product Specialist Haley Auto GroupAutomotive Product SpecialistRoanoke, VAPreparing and presenting professional and knowledgeable demonstrations on vehicles and the latest technology options, such as hybrid tools, green fuel options, navigation, and blue tooth. The role requires a wide range of skills and abilities, including an in-depth knowledge of a dealerships inventory, dedication to customer service, and well-developed listening skills.
Business Development Manager - Automotive F&I The Friedkin GroupBusiness Development Manager - Automotive F&IRoanoke, VirginiaFull timeKey areas of focus include increasing product and service market penetration, identifying opportunities to improve sales volume, Product Production Index (PPI), units under management, Vehicle Service Agreement (VSA) penetration, and dealership F&I income, while supporting the successful implementation and management of both new and existing programs. The BDM partners closely with dealership leadership to develop and execute strategies that increase the adoption of GSFS products and services, improve dealership performance metrics, and enhance overall F&I profitability.
NewAutomotive Mechanic B or C Level - $26-$32/hr - 2262 PromotiveAutomotive Mechanic B or C Level - $26-$32/hr - 2262Christiansburg, VA$26–$32 / hourThis is an excellent opportunity for a technician who wants steady car count, strong earning potential, paid training, and a supportive team environment without weekend work. Collaborate with service advisors and fellow technicians to ensure excellent customer service .
NewAutomotive Sales Manager HoneyCarAutomotive Sales ManagerRoanoke, VAHoneyCar's simple process, transparent market pricing, desirable inventory, and daily onsite training will ensure a successful outcome for the Sales Manager and the customer! As a Used Car Sales Manager, you will ensure that customers experience The Sweetest Way To Buy or Sell Your Car by overseeing and developing the sales staff.
NewAutomotive Mechanic COLONY TIRE CORPORATIONAutomotive MechanicRoanoke, VAEvaluate vehicles and/or their components and systems by accepted diagnostic methods which may include any or all of the following; test driving vehicles; using equipment such as infrared engine analyzers, compression gauges, computerized diagnostic devices, and their experience. Knowledge of commonly used tools- Ability to recognize and use a variety of tools, including but not limited to power tools, such as pneumatic wrenches, machine tools, such as lathes and grinning machines, jack sand hoists, and common hand tools.
NewAutomotive Mechanic A or B Level - $28-$38/hr - 2261 PromotiveAutomotive Mechanic A or B Level - $28-$38/hr - 2261Christiansburg, VA$28–$38 / hourPromotive is hiring experienced A Level and B Level Automotive Technicians for a growing, family-owned independent repair shop in Christiansburg and Radford, VA. This is a great opportunity for technicians who take pride in diagnostics, quality repairs, and working in a supportive team culture.
Automotive Mechanic Apprenticeship for Military Veterans - Hart Kia Kia Veterans Technician Apprenticeship Program (VTAP)Automotive Mechanic Apprenticeship for Military Veterans - Hart KiaSalem, VA$46,000–$60,000As an Automotive Technician Apprentice, you will work alongside experienced technicians and service professionals while developing the technical knowledge and practical skills necessary to diagnose, service, and repair Kia vehicles. This position is part of the Kia Veterans Technician Apprenticeship Program (VTAP), a structured apprenticeship program created by Kia America to help Military Veterans transition into the automotive industry.
NewAutomotive Sales Manager Steven ToyotaAutomotive Sales ManagerRoanoke, VAHoneyCar's simple process, transparent market pricing, desirable inventory, and daily onsite training will ensure a successful outcome for the Sales Manager and the customer! As a Used Car Sales Manager, you will ensure that customers experience The Sweetest Way To Buy or Sell Your Car by overseeing and developing the sales staff.
Automotive Maintenance Technician Bridgestone Americas IncAutomotive Maintenance TechnicianRoanoke, VA$12.54–$18.81 / yearWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations.
B Level Automotive Mechanic - $70-75k - 2027 PromotiveB Level Automotive Mechanic - $70-75k - 2027Blacksburg, VA$25–$35 / hourThis family-owned operation is reopening and expanding, creating an exciting opportunity for an experienced mechanic who enjoys diagnostics, mechanical repairs, and working in a collaborative team environment. If you're an experienced Automotive Mechanic looking for a stable shop, modern equipment, growth potential, and a team that values your skills, apply today and become part of an exciting new chapter in Blacksburg, VA.
NewAutomotive Center Manager SpeeDee Oil Change and Auto ServiceAutomotive Center ManagerRoanoke, VA$55,000–$70,000 / yearSpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility. This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.
Automotive Technician Bridgestone Americas IncAutomotive TechnicianRoanoke, VA$16.63–$24.99 / hourThe Automotive Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team.
Automotive Senior Technician Bridgestone Americas IncAutomotive Senior TechnicianRoanoke, VA$19.57–$29.36 / hourThe Senior Technician position requires your talent and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team.
Automotive Repair Technician (A-Level) Valvoline IncAutomotive Repair Technician (A-Level)Roanoke, VA$40–$65 / hourPerform scheduled automotive maintenance services on vehicles. ASE certifications A1, A2, A3, A4, A5, A6 (or ability to obtain within 12 months)/dealer equivalent.
Automotive Parts Counter Sales Haley Auto GroupAutomotive Parts Counter SalesRoanoke, VAThe ideal candidate for this position has a high school diploma or GED, previous experience with automotive parts and accessories, a strong customer service performance record, and strong computer and internet skills. The Parts Specialist uses a computerized system to identify and locate automotive products within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation.
Automotive Sales - Customer Experience Specialist - Southern Team Auto Mall Southern Auto GroupAutomotive Sales - Customer Experience Specialist - Southern Team Auto MallRoanoke, VAUnlike other automotive groups, Southern Team is dedicated to creating an unforgettable customer experience that will keep people talking about how awesome you and the entire Southern Team Auto Mall is! While previous automotive/sales experience is nice to have, we only require that you're interested in being a team player who wants to have a positive impact on our customer's car buying experience.
(NOW HIRING!!) Detail/Prep- Southern Team Automotive Southern Auto Group(NOW HIRING!!) Detail/Prep- Southern Team AutomotiveRoanoke, VA$16 / hourIf you are interested in learning more about our various openings and upcoming job opportunities, please visit us at www.southernteamautomall.com or www.careers.hireology.com. Since Southern Team opened our doors on October 3rd 1988, we've been fortunate to become one of the MOST successful automotive dealership groups in the state of Virginia.
AUTOMOTIVE TIRE TECHNICIANS Mavis Tire SupplyAUTOMOTIVE TIRE TECHNICIANSRoanoke, VAFull timeYou'd be a great fit for the Automotive Tire Technician position if you: like paid training and using proven processes; are motivated by commissions/incentive compensation; value reliability, punctuality and teamwork; love working in a fast-paced environment; enjoy staying active; are open to learning; care about meeting customer-promised delivery times and providing quality service; want to work for a growing company that promotes from within; and, love working in a safe, state-of-the-art environment. To help introduce you to our weekly performance-based incentive programs and to give us an opportunity to coach you on our industry-leading processes, Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTSduring the introductory period of employment, totaling up to $800!
NewAutomotive Sales Consultant Berglund AutomotiveAutomotive Sales ConsultantRoanoke, VADedicated to providing exceptional vehicles and service to our valued customers, we are looking for talented sales people to join our expanding dealership network to contribute to our continued success. Berglund Automotive is a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia.
Automotive Mechanic Certified Safety Inspector 10 Commission per State Inspection Mavis Tire Supply LLCAutomotive Mechanic Certified Safety Inspector 10 Commission per State InspectionSalem, VAYou'd be a great fit for the Automotive Mechanic / Certified Safety Inspector position if you: like paid training and using proven processes; are motivated by commissions/incentive compensation; value reliability, punctuality and teamwork; love working in a fast-paced environment; enjoy staying active; are open to learning; care about meeting customer-promised delivery times and providing quality service; want to work for a growing company that promotes from within; and, love working in a safe, state-of-the-art environment. To be eligible for the Automotive Mechanic / State Certified Inspector position, you must: be at least 18 years of age; be legally authorized to work in the United States; possess a valid Virginia driver's license; hold a valid Virginia Motor Vehicle Safety Inspector license; and, have a minimum of one (1) year of experience as an automotive mechanic and/or proof of your satisfactory completion of a training program in the field of automotive mechanics approved by the Superintendent of State Police.
NewAutomotive Mechanic / Certified Safety Inspector ($10 Commission per State Inspection) MAVIS TIRE SUPPLYAutomotive Mechanic / Certified Safety Inspector ($10 Commission per State Inspection)Roanoke, VAYou'd be a great fit for the Automotive Mechanic / Certified Safety Inspector position if you: like paid training and using proven processes; are motivated by commissions/incentive compensation; value reliability, punctuality and teamwork; love working in a fast-paced environment; enjoy staying active; are open to learning; care about meeting customer-promised delivery times and providing quality service; want to work for a growing company that promotes from within; and, love working in a safe, state-of-the-art environment. be at least 18 years of age; be legally authorized to work in the United States; possess a valid Virginia driver's license; hold a valid Virginia Motor Vehicle Safety Inspector license; and, have a minimum of one (1) year of experience as an automotive mechanic and/or proof of your satisfactory completion of a training program in the field of automotive mechanics approved by the Superintendent of State Police.
NewAutomotive Mechanic / Certified Safety Inspector ($10 Commission per State Inspection) Mavis TireAutomotive Mechanic / Certified Safety Inspector ($10 Commission per State Inspection)Roanoke, VAYou'd be a great fit for the Automotive Mechanic / Certified Safety Inspector position if you: like paid training and using proven processes; are motivated by commissions/incentive compensation; value reliability, punctuality and teamwork; love working in a fast-paced environment; enjoy staying active; are open to learning; care about meeting customer-promised delivery times and providing quality service; want to work for a growing company that promotes from within; and, love working in a safe, state-of-the-art environment. To be eligible for the Automotive Mechanic / State Certified Inspector position, you must: be at least 18 years of age; be legally authorized to work in the United States; possess a valid Virginia driver's license; hold a valid Virginia Motor Vehicle Safety Inspector license; and, have a minimum of one (1) year of experience as an automotive mechanic and/or proof of your satisfactory completion of a training program in the field of automotive mechanics approved by the Superintendent of State Police.
Automotive Technician BridgestoneAutomotive TechnicianBlacksburg, VirginiaThe Automotive Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team.
Detail/Prep Technician - Automotive - Southern Team Auto Mall Southern Auto GroupDetail/Prep Technician - Automotive - Southern Team Auto MallRoanoke, VAApplies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals. • Cleans upholstery, rugs, and other surfaces, using appropriate cleaning agents, applicators, and cleaning devices.
Automotive Alignment Technicians Mavis Tire Supply LLCAutomotive Alignment TechniciansChristiansburg, VATo be eligible for the position of Automotive Alignment Technicians you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess 1 year of experience and/or training in dismounting, mounting, rotating and balancing tires or any combination of education, training and experience which demonstrates the ability to perform the duties and responsibilities of the position. As an active position, Automotive Alignment Technicians are required to stand, walk, bend, kneel, stoop, crouch, crawl, climb, pull, reach and perform repeated and repetitive movements consistent with vehicle and tire maintenance and repair.
AUTOMOTIVE TIRE TECHNICIANS 800 New Hire Bonus Mavis Tire Supply LLCAUTOMOTIVE TIRE TECHNICIANS 800 New Hire BonusSalem, VAYou'd be a great fit for the Automotive Tire Technician position if you: like paid training and using proven processes; are motivated by commissions/incentive compensation; value reliability, punctuality and teamwork; love working in a fast-paced environment; enjoy staying active; are open to learning; care about meeting customer-promised delivery times and providing quality service; want to work for a growing company that promotes from within; and, love working in a safe, state-of-the-art environment. To help introduce you to our weekly performance-based incentive programs and to give us an opportunity to coach you on our industry-leading processes, Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTS during the introductory period of employment, totaling up to $800!
Automotive Painter Caliber Collision CentersAutomotive PainterRoanoke, VAAbility to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Ability to read and understand instructions, written estimates, and work orders.