Leadership Skills: Ability to assign tasks wisely, provide feedback to improve performance, and motivate others • Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality • Language Skills: Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety-sensitive tasks • Math Skills: Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, and fractions) • Communication Skills: Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel • Critical Thinking / Reasoning Ability: Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment • Interpersonal Skills: Ability to get along and work well with others • Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail • Computer Skills: Ability to use a computer, perform data entry, learn necessary company software and timely complete Signature's training programs. Effectively collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner.