Founded in 1972, we've grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw Hard Seltzer, Mike's Hard Lemonade, and Cayman Jack. Escalation Procedures: Follow escalation process for problems or concerns that cannot be resolved at the team level, to higher-level management (department heads or plant manager) as it relates to safety, quality, performance goals, productivity, continuous improvement, and teamwork/harmony.