The Help Desk Specialist Jose MercilineThe Help Desk SpecialistBoston, Massachusetts1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. 1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.
NewHelp Desk Technician EcruitHelp Desk TechnicianBeverly, MA$45,000–$55,000 / yearWe specialize in helping our clients be more productive and profitable by properly utilizing Information Technology in an efficient and consistent manner. In this role, you’ll provide remote, first-line IT support to clients, ensuring issues are resolved efficiently and professionally.
Help Desk Support Engineer Gamen GroupHelp Desk Support EngineerBoston, MAAs Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships. The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.
NewHelp Desk Support FintechHelp Desk SupportBeverly, MA$45,000–$55,000 / yearThis integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. Experience configuring, maintaining, and troubleshooting Microsoft Autopilot and Intune environments, including but not limited to: device & user configuration, device & user profiles, application packaging.
Service Desk Support Analyst M.S. WalkerService Desk Support AnalystNorwood, MassachusettsProvision user accounts and access, assist with password resets, multifactor authentication setup, and account security requests, and support Active Directory, Microsoft Entra ID, and Microsoft 365 user administration following established security and compliance procedures. Support warehouse, logistics, manufacturing, and office technology, including handheld devices, barcode scanners, printers, and label printers, and help users with ERP and WMS access issues, coordinating with vendors and internal technical resources when needed.
NewService Desk Technician Wolf & Company, P.C.Service Desk TechnicianBoston, Massachusetts$55,000–$65,000 / yearFull timeThe Service Desk Technician will troubleshoot hardware, software, and access issues, support end users across multiple office locations, assist with device deployments through Microsoft Intune and Autopilot, and work with a variety of enterprise technologies including Microsoft 365, Entra ID, ServiceNow, Mimecast, CrowdStrike, CyberArk, Arctic Wolf, and Microsoft Teams. Responsibilities: Utilize approved AI tools such as Microsoft Copilot and other AI-assisted technologies to improve troubleshooting, knowledge discovery, documentation, communication, and service request fulfillment while adhering to firm security and AI usage guidelines.
Service Desk Technician American Operations CorporationService Desk TechnicianHanscom Air Force Base, MA$64,000The position handles ticket management, hardware and software troubleshooting, customer support, voice/VoIP/SIP issues, software installation and licensing, endpoint configuration, security fixes, and related IT project support while meeting established service desk metrics. Support classified NSA Type-1 encryption operations, including COMSEC key installation/coordination processes, device configuration, and troubleshooting as applicable.
NewSenior Service Desk Technician (Boston, MA-Hybrid) Edelman Financial EnginesSenior Service Desk Technician (Boston, MA-Hybrid)Boston, Massachusetts$48,800–$65,100 / yearRecognized by Barron’s as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30) 1 , we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2 . As a Senior Service Desk Technician on the IT Service Tech team, you’ll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users.
NewSenior Service Desk Technician (Boston, Ma-Hybrid) Financial EnginesSenior Service Desk Technician (Boston, Ma-Hybrid)Boston, MA$48,800–$65,100 / yearRecognized by Barron's as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. As a Senior Service Desk Technician on the IT Service Tech team, you'll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users.
Lead Service Desk Specialist, Technology Experience & Community Boston UniversityLead Service Desk Specialist, Technology Experience & CommunityBoston, MA$90,000–$100,000Full timeAttend meetings and be well informed regarding key services and support activities provided by the Service Desk, such as Identity & Access Management, our SAP ERP solution branded 'BUworks', and Blackboard Learn. Join us as a Lead Service Desk Specialist where you will be responsible for supervising the day-to-day operational activities of the service desk, which serves as the BU community's primary point of contact for all 200+ IS&T-provided IT services.
IT Service Desk Engineer BlitzyIT Service Desk EngineerCambridge, MassachusettsYou'll also play a role in higher-level projects, including MDM rollouts, VPN configuration, RBAC implementation, and office buildouts, working closely with cross-functional teams to keep Blitzy running smoothly as we scale. In this role, you'll handle day-to-day service desk tickets, support new hire onboarding, and manage end-user access across our core business applications.
Service Desk Analyst BXPService Desk AnalystBoston, MA$69,000–$96,750 / yearPossess working knowledge of remote control support applications, such as Microsoft System Center and Configuration Manager (SCCM), Microsoft Teams screen-share and Remote Desktop Protocol (RDP). Reporting Structure: + This position regularly interacts in both verbal and written form with employees, vendors and contractors of BXP in supporting an inventory of over 700 desktops and laptops.
IT Service Desk Analyst Car GurusIT Service Desk AnalystBoston, MA$52,000–$66,000 / yearIn addition to the responsibilities above, this role also requires regular physical activity, including moving around the office to assist with IT or AV event related tasks, lifting and carrying equipment (upwards of 50lbs), moving tables and chairs, and plugging in devices under desks and other confined spaces. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
Service Desk Technician II (Secret Clearance) Red RiverService Desk Technician II (Secret Clearance)Lexington, MassachusettsIdeal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: Collaboration — You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System.
Front Desk Administrative Support Specialist (Data Entry) RICAR Business Consulting LLCFront Desk Administrative Support Specialist (Data Entry)MA$24–$29RICAR Business Consulting LLC (RBC) is a Tampa, Florida–based management consulting and professional services firm supporting federal, state, and local government clients with program management, acquisition support, workforce solutions, and mission-focused administrative services. This is a single, full-time, on-site position blending front-desk reception, customer service, class and workshop scheduling, database data entry, and monthly reporting in support of Air Force service members, families, and transitioning personnel.
NewFront Desk Receptionist South Coast DermatologyFront Desk ReceptionistWeymouth, MAFull timeDISCOVER WHO WE AREAt South Coast Dermatology, we're more than just a dermatology and cosmetic center-we're a team dedicated to providing the highest quality, compassionate care for our patients. If you're ready for a fulfilling role in a top-notch dermatology and cosmetic center, South Coast Dermatology, please continue reading!
NewFRONT DESK CORDINATOR Hairmates Salon BeverlyFRONT DESK CORDINATORBeverly, MAThis is a hands-on position for someone who enjoys working with people and helping make sure everything in the salon runs smoothly. Salon or customer-service experience is helpful, but personality, reliability, and a willingness to help are very important.
Front Desk / Customer Service Representative - PART-TIME Goldfish Swim School - MarlboroughFront Desk / Customer Service Representative - PART-TIMEMarlborough, MAPart timeWe're looking for someone who enjoys connecting with people, thrives in a fast-paced environment, and isn't afraid to pick up the phone, help a family find the right class, or turn a great conversation into a new enrollment. If you're looking for more than just a typical front desk job and want to be part of a fun, energetic team that makes a difference for families every day, apply today to join Goldfish Swim School – Marlborough!
Service Desk Analyst ANDURIL INDUSTRIESService Desk AnalystQuincy, MA$77,000–$102,000 / yearThis position will support key day-to-day processes such as: technical support for software and hardware, configuring Windows, Linux and Apple computers with latest software and assisting with various upgrades across the Anduril tech-fleet. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources.
Front Desk / Customer Service Representative Goldfish Swim School - NorwoodFront Desk / Customer Service RepresentativeNorwood, MAPart timeJob Summary : The Front Desk Representative promotes quality customer service, processes sales and registrations, and is responsible for representing the company in a positive image as they will lead in growing Goldfish Swim School’s member base. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.