You must be customer-obsessed to ensure our customers become lifelong proponents of the New Relic platform and will help achieve this by owning technical relationships, solving technical problems in real-time, and owning your account base from a technical perspective. As a Senior Technical Success Manager (TSM) at New Relic, you can optimize your blend of technical knowledge, problem solving skills, business acumen, and teamwork to take care of and grow our customer base in a meaningful way.