Technical Support Representative *100% Remote* ArsenaultTechnical Support Representative *100% Remote*Chicago, IllinoisRemoteSolutions include, but are not limited to, resolving connectivity and latency problems, application updates, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus, and troubleshooting other related issues. The Technical Support Representative will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
NewPrinter Technician (Print Support Specialist) Macpower Digital Assets Edge Private LimitedPrinter Technician (Print Support Specialist)Elk Gove Village, IL$20 / hourThis position is working with Ricoh Printers, this involves moving desktop printers, delivering toner and other consumable parts throughout an entire hospital system to include remote clinics. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS: Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level-.
NewBusiness Systems Support Analyst (Onsite) RenishawBusiness Systems Support Analyst (Onsite)West Dundee, IllinoisThe main responsibility of the Business Systems Support Analyst is providing technical support for employees across desktop computers, laptops, mobile devices, software applications, and network services. This role is responsible for troubleshooting IT issues, managing user accounts and access, supporting Microsoft 365, and assisting with technology projects.
Support Technician Advanced Intelligence EngineeringSupport TechnicianWheaton, IllinoisTroubleshoot and resolve desktop level issues via remote access tools relating to installation, configuration and functional / technical support including Web browsers, back-ups, wired and wireless setups, printers, email, third party client applications, and Web applications. The Help Desk Technician provides first tier technical and functional support by telephone, email, remote computer and on-site visits to AIE’s client community.
Help Desk - Intermediate Support Web DecisionPoint | CortekHelp Desk - Intermediate Support WebScott Air Force Base, IllinoisFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience.
Helpdesk Support Technician Mandarich Law Group, LLPHelpdesk Support TechnicianChicago, IllinoisAssist with user account management, password resets, and access rights via Active Directory. Strong communication skills—you’re just as comfortable talking to people as you are working with machines.
NewField Support Engineer Q1 Technologies, IncField Support EngineerAurora, FL2+ years of experience in desktop support, field services, or similar technical support role. • Associate degree in Information Technology, Computer Science, or related field; or equivalent work experience.
IT Intern Aimtron CorporationIT InternPalatine, Illinois$16BUSINESS JUSTIFICATION: The Information Technology Department utilizes interns to provide operational support for day-to-day IT activities while enabling senior IT staff to focus on strategic initiatives, infrastructure modernization, cybersecurity improvements, enterprise compliance activities, and technology rollouts. Applicants who are legally authorized to work in the United States, including those participating in F1 Visa - Curricular Practical Training (CPT) or Optional Practical Training (OPT) programs, are encouraged to apply.
NewL2 Support Engineer Culture Fits LLCL2 Support EngineerBradley, ILIf you're the person who notices when a ticket isn't moving, helps a technician who's stuck, recognizes patterns behind recurring problems, communicates well with clients, and takes ownership without waiting to be asked, we'd like to talk with you. You'll assist with triage, handle escalations, coach technicians through difficult issues, monitor ticket activity, and identify recurring problems that require a permanent solution rather than another temporary fix.
Support Technician II Remprex BrandSupport Technician IILisle, IllinoisThe Level II Support Technician role requires an individual with expert technical skills to configure, maintain, and troubleshoot systems in support of the Automated Gate System (AGS) at intermodal terminals, maintained by REMPREX Information Technology (IT) Support. Solid understanding of network and systems protocol such as Transmission Control Protocol / Internet Protocol (TCP / IP), Dynamic Host Configuration Protocol (DHCP), domain name system (DNS), and Voice Over Internet Protocol (VoIP).
Clinical Application Support Specialist Jardogs.aiClinical Application Support SpecialistHillsboro, IllinoisExceptional verbal and written communication skills, with a proven ability to explain complex information clearly and concisely to diverse audiences (including busy healthcare providers). You will be the primary point support contact for users with concerns with medical billing, focusing on explaining the logic behind our AI-driven medical coding suggestions and ensuring a smooth user experience.
NewDigital Enablement Support - CRM, CPQ & PSA CDW CorpDigital Enablement Support - CRM, CPQ & PSAIL$65,000–$89,800 / yearThe Digital Enablement Support role falls under the Business Transformation group and focuses on responding to internal end user inquiries and ensuring our Coworkers are well supported on our CRM, CPQ, and PSA tools. Build strong relationships with product end users such as Sales, Integrated Tech Services (Now known as Solutions and Services or S&S), Operations, Product & Purchase Management (PPM), and Finance teams.
(Remote) Technical Support Engineer Harris Computer Systems(Remote) Technical Support EngineerTennessee, ILRemote$65,000–$75,000 / yearWhat your impact will be: Serve as primary technical contact for Globys' international carrier customers - triaging, reproducing, and resolving issues at Tier 1/2 without requiring engineering escalation unless a confirmed software defect or infrastructure failure is identified. This role is the primary technical point of contact for our international carrier customers (AT&T, Telstra, TELUS, OneNZ, and others) and demands someone who is as comfortable writing a SQL query to reproduce a data anomaly as they are walking a client through a configuration fix.
Senior Service Desk Technician, Executive Support Applied Systems, Inc.Senior Service Desk Technician, Executive SupportChicago, IllinoisIndependently manage a complex onsite environment while building and maintaining strong relationships with the office and building property management contacts and assisting with facilities-related IT matters and vendor coordination. In this blended technical and leadership role, the ability to analyze trends, manage escalations, and mentor others is key to being successful.
Trade Desk Support Engineer DV TradingTrade Desk Support EngineerChicago, ILSince spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV.
Product Support Specialist I - Smart Maintenance AppFolio, IncProduct Support Specialist I - Smart MaintenanceRemote - Chicago, ILRemote$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You’ll use your expertise to clarify complex or unclear requests—often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
User Support Specialist SercoUser Support SpecialistSpringfield, ILThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
ERP Business System Support Specialist EMCOR Mechanical Services, Inc.ERP Business System Support SpecialistDowners Grove, Illinois$28.85–$36.06 / hourFull timeThis position will help manage incoming support tickets, answer questions and log resolutions in the ServiceNow help desk application, as well as escalate and manage higher level support ticket needs within the team. You will be expected to work independently, as well as alongside the COINS ERP Support Team, and must be able to work well under pressure, handle a wide variety of tasks, and be comfortable handling confidential information.
Desktop Support Tier I Rural KingDesktop Support Tier IMattoon, IllinoisFull timeSelf-starter who thinks out-of-the-box, quicker learner, constantly looking for ways to improve operations Assists all our users with any logged IT related incident when called upon. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding .
Customer Experience Support Engineer- broad role within a small MSP environment Employment Process GroupCustomer Experience Support Engineer- broad role within a small MSP environmentChicago, IllinoisBuilt on a commitment to exceptional client service, transparency, and long-term partnerships, the company delivers cloud-first IT solutions, cybersecurity expertise, and proactive technology management to a select group of mission-driven clients. This role is ideal for an experienced support engineer who values technical ownership, enjoys solving challenging problems, and prefers working within a collaborative, client-focused organization rather than a large corporate environment.