What you'll bring to the role:- Strong relationship building skills serving as a role model for client service- Ability to think commercially, understand the impact of initiatives, risks on the operational budget- Experience in managing teams, enhancing control, continuous improvement and reducing operational risk- Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you- Experience in banking operations, payment operations, deposit operations, treasury services, cash management, or related financial services operations.- Ability to lead operating model buildouts, manage operational risk, and deliver effective stakeholder engagement across business, product, technology, compliance, financial crimes, treasury, and client service functions.- Must obtain Series 99 license if supervising a covered function- At least 6 years' relevant experience would generally be expected to find the skills required for this role.