p>Shareholder Accountabilities: • Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer • Accurately processes cash/deposit/withdrawal transactions and other account servicing requests • Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address • Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents • Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions • Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR • Follows policy and procedure for Customer Authentication • Acts as Dual Control agent when required • Follows all required open/close procedures.
Education & Experience:
• High school diploma or GED • 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred • Demonstrated Customer Service skills preferred • Ability to work during operating hours to include evenings, weekends and holidays as scheduled • Teller experience preferred • Required to complete Teller training and part 1 of platform training upon hire • Strong organization skills to handle multiple tasks in a fast-paced environment • Excellent communication skills with ability to be concise, clear and consistent • Demonstrated effective problem-solving skills • Demonstrated ability to schedule and prioritize work • Demonstrated ability to work independently and within deadlines • Sound judgment in decision making and problem solving • Proficient in Microsoft Office • Notary License preferred.