Concierge-Catering & Guest Services Portillo’sConcierge-Catering & Guest ServicesOak Brook, IllinoisThis position reports to the Catering & Guest Services Call Center Manager and works closely with guests, Off-Premises and Guest Services teams, as well as partners in Operations, Marketing, and Information Technology. This role is responsible for managing inbound calls, voicemails, and emails related to catering orders, nationwide shipping, perk rewards, fundraisers, and guest service needs.
NewGift Shop Guest Services - Part-Tme Wheaton Park DistrictGift Shop Guest Services - Part-TmeWheaton, IL$15–$18 / hourMust be able to: occasionally remain in a stationary position at the register and move about the facility for possibly long periods of time; occasionally position one’s self to conduct inventory of merchandise, and grasp items; occasionally ascend/descend stairs; and frequently move items such as boxes of gift items weighing up to 10 lbs. This position is responsible for the day-to-day operation of the gift shop, performing accurate and efficient monetary transactions and interacting with guests in a friendly, professional, and informed manner that promotes the zoo’s message of conservation.
NewGuest Services Manager First Hospitality Group IncGuest Services ManagerChicago, ILFirst Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
NewHotel Front Desk / Guest Service Rep Raymond Management CompanyHotel Front Desk / Guest Service RepDes Plaines, IllinoisAt Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Concierge-Catering & Guest Services Portillo Restaurant GroupConcierge-Catering & Guest ServicesOak Brook, ILORGANIZATION RELATIONSHIPS: This position reports to the Catering & Guest Services Call Center Manager and works closely with guests, Off-Premises and Guest Services teams, as well as partners in Operations, Marketing, and Information Technology. This role is responsible for managing inbound calls, voicemails, and emails related to catering orders, nationwide shipping, perk rewards, fundraisers, and guest service needs.
Guest Services Associate - 3pm-11pm Residence Inn Wilmette, ILGuest Services Associate - 3pm-11pmWilmette, ILFull timeChecking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
Guest Services Associate Residence Inn Wilmette, ILGuest Services AssociateWilmette, ILPart timeChecking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
Full Time Retail Guest Services Experience GroupFull Time Retail Guest ServicesChicago, IllinoisJob Title: Full Time Concierge (30-32 hours) About The Experience Group: At The Experience Group, we specialize in transforming real estate assets to meet the demands of modern audiences, elevating their purpose and profitability. Through our innovative cultural programming and astute operational expertise, we manage and activate high-performance spaces infused with bold style, setting trends ahead of the curve.
Guest Services Leader Pilot Travel Centers LLCGuest Services LeaderBensenville, IL$17.20–$25.55 / hourPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins.
Guest Services Attendant Mundelein Park DistrictGuest Services AttendantMundelein, IL$15.78–$19.73 / hourPart timeProcess program participant registrations, fitness membership options, aquatic memberships and permits, and other requests processed at the front desk, utilizing ActiveNet software. Perform front desk services and operations at MCC, providing excellent customer service and communication via interactions in person, online, and on the phone.
Guest Services Associate General AccountsGuest Services AssociateWilmette, IllinoisChecking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
Guest Services Associate - 3pm-11pm General AccountsGuest Services Associate - 3pm-11pmWilmette, IllinoisChecking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
NewGuest Services Coordinator – Remote HB TravelsGuest Services Coordinator – RemoteChicago, ILRemoteThis role focuses on customer communication, reservation support, service coordination, and helping clients feel informed and supported. Strong customer service skills, professional communication, attention to detail, organization, computer proficiency, and an interest in hospitality and travel.
Premium Guest Services Representative Part Time (Chicago, IL, US) American Airlines MexicoPremium Guest Services Representative Part Time (Chicago, IL, US)Chicago, ILThe Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Seasonal Guest Services - Maggie Daley Park Legends GlobalSeasonal Guest Services - Maggie Daley ParkChicago, IllinoisWorking under the direction of the Guest Services Leader, you’ll assist off-ice operations, support special events, and ensure excellent service is delivered throughout the guest experience. Maggie Daley Park is seeking enthusiastic, guest-focused individuals to join our Seasonal Guest Services Staff for the winter ice-skating season.
Guest Service Agent Crescent Hotels & Resorts LLCGuest Service AgentEvanston, IL$20 / hourPart timeYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Guest Service AgentLearn More Crescent Hotels & ResortsGuest Service AgentLearn MoreEvanston, ILYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Guest Service Representative - Substitute Tricoci UniversityGuest Service Representative - SubstituteBridgeview, IL$15–$16.20 / hourPosition Overview: As a Substitute Guest Service Representative, you will provide essential coverage by delivering outstanding service to guests and students during periods of staff absence or increased demand. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Guest Service Agent Crescent CareersGuest Service AgentEvanston, IllinoisYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Guest Service Representative Hyatt Place Chicago SouthGuest Service RepresentativeChicago, IllinoisProvide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally.