Bar and Cafe Operation: Bartenders/Baristas operate TimeLine's bar and café, performing duties including (without limitation): opening and closing the cafe/bar before and after theatrical performances; staffing and operating the bar and café during TimeLine productions and special events (i.e. donor events, special events, and our annual Gala); prepping and serving food items by accurately following written recipes; efficiently preparing and serving coffee beverages, mixed drinks, soft drinks, and wine and beer; accurately and quickly processing sales, taking payments, and making change (if necessary); and . Other Customer Service: In addition, Bartenders/Baristas: respond to menu, company info, and show related questions from patrons; provide directions to seats and around the building, if asked; maintain a working knowledge of POS system; actively listen to patron issues and/or concerns to resolve them in a friendly and efficient manner.