- Safety First: Leads by example in safety practices and promotes a culture of hazard awareness and emergency preparedness.
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What You’ll Do Lead & Develop People - Manage, coach, and develop Supervisors and Collectors, fostering a positive and accountable team culture. This work requires thoughtful decision-making, consistent communication, and strong collaboration—both within the department and across the organization.
Your key responsibilities in this leadership role will be: - Develop and support a team of supervisors who are responsible for ensuring excellent agent behaviors on collection calls and other customer service interactions.
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