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This role requires strong customer relationship management skills to support customers, sales representatives, and field service employees. A localcompany is hiring a Customer Service Representative in Fordyce, AR, to assist customers, process orders, and maintain accurate records.

HOUR

Job Full Description Customer Service Representative Location: Fordyce, AR Pay Rate: $18.00/hr Schedule: Monday - Friday, (8:00 AM - 4:30 PM) Job Overview A localcompany is hiring a Customer Service Representative in Fordyce, AR, to assist customers, process orders, and maintain accurate records. This role requires strong customer relationship management skills to support customers, sales representatives, and field service employees. Key Responsibilities <ul><li>Respond to customer inquiries via phone, email, and Teams.</li><li>Process orders and maintain accurate records in the ERP system.</li><li>Work with internal teams to resolve customer issues.</li><li>Investigate billing concerns and manage credit memos.</li><li>Provide updates to customers on orders and changes.</li><li>Support problem-solving efforts and process improvements.</li><li>Generate and review customer reports.</li><li>Use Microsoft Excel, Word, Teams, and Outlook for daily tasks.</li></ul>Qualifications Education:<ul><li>High School Diploma or GED required.</li><li>Associate's Degree in Business or related field preferred.</li></ul>Experience:<ul><li>2+ years of customer service experience, preferably in manufacturing or a related field.</li><li>ERP system experience is a plus.</li></ul>Skills:<ul><li>Strong customer service and communication skills.</li><li>Attention to detail and problem-solving ability.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office (Excel, Word, Teams, Outlook).</li></ul> Start your application at or call 870-535-3330 for more information. Pine Bluff, AR 3319 2600 Olive Street Pine Bluff, AR 71601-7857

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

Express Employment Professionals Defunct

Customer Service Representative - Fordyce

Accounts Receivable

Billing

Communication Skills

Customer Relationship Management (CRM)

Customer Support/Service

Detail Oriented

ERP (Enterprise Resource Planning)

Field Sales

High School Diploma

Manufacturing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Order Processing

Problem Solving Skills

Process Improvement

Record Keeping

Resolve Customer Issues

Team Player

IRecruitee

FULL_TIME

YEAR

Required Education/ExperienceSales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.

Minimum Years of Experience: 0-1 Years Employment Type: Full Time Travel Percentage: Up to 50% Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join the Tankersley Food Service Sales Team and explore all the benefits and perks. JOB SUMMARY This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Tankersley customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs. RESPONSIBILITIES<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.</li><li style="margin-bottom:11px">Seek and qualify prospects following company account stratification goals.</li><li style="margin-bottom:11px">Research customer business needs and develop a mix of products and service to meet needs.</li><li style="margin-bottom:11px">Evaluate market trends and recommend products to customers, based on business needs and goals.</li><li style="margin-bottom:11px">Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.</li><li style="margin-bottom:11px">Answer customers' questions about products, prices, availability, and product use.</li><li style="margin-bottom:11px">Provide product information and practical training to customer personnel.</li><li style="margin-bottom:11px">Drive personal vehicle to customer accounts, conventions, company meetings, etc.</li><li style="margin-bottom:11px">Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.</li><li style="margin-bottom:11px">Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).</li><li style="margin-bottom:11px">Participate in company functions, promotions, customer visits, and customer events.</li><li style="margin-bottom:11px">Attend and participate in general sales and district meetings.</li><li style="margin-bottom:11px">Engage in ongoing training sessions.</li><li style="margin-bottom:11px">Assist with the training of new employees as requested.</li><li style="margin-bottom:11px">Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data.</li><li style="margin-bottom:11px">Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.</li><li style="margin-bottom:11px">Other duties may be assigned.</li></ul> QUALIFICATIONS Required Education/Experience<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience.</li></ul> Preferred Qualifications<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Bi-Lingual</li><li style="margin-bottom:11px">Restaurant Management, Foodservice Outside Sales, Chef Experience preferred</li></ul> Professional Skills<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Basic PC skills and proficiency with MS Office.</li><li style="margin-bottom:11px">Ability to read, write, speak English.</li></ul>Powered by JazzHR

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Customer Service Representative - Fordyce Express Employment Professionals Defunct

District Sales Representative Tankersley Food Service LLC

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