Recommend process improvements to enhance compliance and efficiency Billing o Electronically process and submit bi-weekly and Monthly billing for various programs o Research and troubleshoot any unpaid or incorrectly paid claims to determine cause and retain evidence for annual audits o Process adjustment claims to re-bill any unpaid or incorrectly paid claims o Record Patient Share cash receipts against clients accounts, create deposit for cash receipts (dependent on billing position) o Reconcile Remittance Advice (RA) for claims submitted and any resulting payments received; provide remittance breakdown worksheet to bookkeepers to record payment details in General Ledger o Create monthly Accounts Receivable (A/R) aging and Year-to-date Revenue report to reconcile and support the ARIS and Agency bookkeepers General Ledger A/R Aging report for all programs o Process Monthly and Annual Waiver respreads for clients individualized budgets o Perform administrative and billing requests for both the external and internal customer o Provide support to accountants to meet their deadlines and agency responsibilities Performs other duties or special projects as required or as assigned. Duties and Responsibilities: Tax compliance and filings o Prepare, review, and file Federal, state, and local payroll tax returns (940, 941, FUTA, income taxes, state withholding, unemployment) o Ensure timely and accurate payment of payroll tax liabilities o Monitor changes in multistate tax laws and regulations Reconciliation and reporting o Perform payroll tax reconciliations between payroll systems and the general ledger o Investigate and resolve discrepancies in wages and tax withholdings o Support quarter-end and year-end processing including W-2 reporting Agency relations and audits o Serve as primary contact for Federal, state, and local tax agencies o Manage tax audits and respond to agency notices o Research and request penalty abatements as necessary o Provide support for questions regarding employer account setups; Provide customer service support with tax related questions.