In the first year, success means core system uptime at 99.9% or better, a security program that passes our cyber insurance and audit reviews, telematics-driven utilization reporting in place across the fleet, and new branches fully on company systems within 60 days of opening or acquisition. This leader sets IT strategy, runs day-to-day operations across all branches and yards, and partners with Operations, Sales, and Finance to improve fleet utilization and the customer experience.