Deep understanding of production order lifecycle: order types, number ranges, release/confirmation profiles, settlement rules, master data (material master (MRP/Work Scheduling), BOMs, routings, production versions), MRP types, lot sizing, planning strategies, MRP Live. Objective: Lead the IT Application team that provides Tier 2/3 SAP functional support for MAKE business processes (PP/QM/Sub-contracting/PM), own production incident and change resolution, ensure knowledge transfer, and drive continuous improvement.