Customer Service Skills: Demonstrates commitment to deliver outstanding service - both with internal and external customersTakes ownership to personally resolve customer problems (or find someone who can)Listens well, asks clarifying questions, and checks for agreement with customersCommitted to following-up with customers in all instances in a timely mannerStrong sense of accountability - ensures that you will do what you say that you are going to doCreates a personal connection with customers - smiles, warm greetings, acts friendly and respectfulPositive attitude. Responsible for driving client relationships & sales for ISEC scopes of work including, but not limited to: laboratory furniture, doors, frames and hardware, specialties, architectural woodwork, ornamental metals, and medical equipment projects targeting private, industrial, college/university, healthcare, pharmaceutical, biotech and government markets.