Ability to: effectively manage a diverse staff including claims, insurance, finance, and loss prevention staff and coordinate with the Division's Chief Defense Counsel and legal staff; understand and apply claims, finance, human resources, loss prevention and insurance principles to emerging, diverse, and dynamic risks; gather and collect varied data and information including management reports, legislative updates, audit responses, and presentations for key stakeholders; provide effective and professional customer service; plan, organize, gather information and conduct research; demonstrate a strong attention to detail; troubleshoot, research techniques. The Risk Management & Tort Defense Division (RMTD) provides comprehensive and cost-effective risk management programs including, but not limited to property/casualty insurance programs, claims adjudication, loss mitigation services, and legal defense to state agencies and universities that serve the citizens of Montana.