Business Analyst (Post-Trade Transformation) Page GroupBusiness Analyst (Post-Trade Transformation)New York, NY$80–$95 / hourFull timeThe Business Analyst will leads end to end business analysis for a large-scale post-trade platform implementation, driving requirements, process design, and delivery readiness. Key responsibilities: Document end-to-end post-trade workflows and identify control gaps.
NewGlobal AMLS Data Analyst United Nations Federal Credit UnionGlobal AMLS Data AnalystNew York, New York$90,390–$100,000 / yearFull timeUse analysis tools to query data repositories and generate reports; compile reports to help GAMLS management make business decisions by identifying trends and patterns in stored operational data found in data warehouses or isolated business databases. • Continuously expand knowledge of UNFCU data management systems, maintain documentation, stay current on BSA industry trends, and provide guidance to end users on available self-service tools.
Senior Third Party Risk Management Analyst United Nations Federal Credit UnionSenior Third Party Risk Management AnalystNew York, NY$105,000 / yearSupport the TPRM framework to ensure alignment with organizational objectives and regulatory requirements, with primary responsibility for tracking of end to end third party risk assessment process, which includes risk reviews, documenting findings in the risk register, coordinating follow-ups with the third parties and the business unit owners, and facilitating the collaboration and documentation of the related risk acceptance with the business unit owner.• • Collaborate with business unit owners to communicate findings, develop risk mitigation strategies, and provide insights that support the TPRM Framework.• Support ongoing monitoring and risk-remediation activities by assisting in tracking vendor exceptions and issues, updating risk profiles, and documenting remediation steps.•
Reinsurance Analyst - Ceded Treaty Focus - Hybrid Kforce Inc.Reinsurance Analyst - Ceded Treaty Focus - HybridNew York, NY$190,000–$250,000Work in partnership with Global Commercial Casualty Underwriting, Finance, Actuarial, and Claims to collect and analyze data, risk profiles, loss history, and submission information. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Senior Cyber Operations Analyst - AVP BarclaysSenior Cyber Operations Analyst - AVPWhippany, NJManagement of security monitoring systems, including intrusive prevention and detection systems, to alert, detect and block potential cyber security incidents, and provide a prompt response to restore normal operations with minimised system damage. Identification of emerging cyber security threats, attack techniques and technologies to detect/prevent incidents, and collaborate with networks and conferences to gain industry knowledge and expertise.
NewVendor Management Analyst IconmaVendor Management AnalystHopewell, NJ$15.86–$24.82 / hourRequests and evaluates Corrective Action Plans for adequacy, works with vendor on required changes, communicates approval of CAP to the vendors, and monitors open Corrective Action Plans. Identifies and implements process improvements targeted to improve operational efficiencies and delivery of customer service.
Senior Techno-Functional Business Analyst/Functional Analyst BC ForwardSenior Techno-Functional Business Analyst/Functional AnalystJersey City, NJ$68–$68.25 / hourFull timeThe ideal candidate will have strong experience in SQL and enterprise programming (Python, Java, or .NET) and a proven ability to deliver techno-functional solutions for capital management, including data ingestion, rules execution, and analytics for regulatory programs such as Basel IV and FRTB. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Lead Support Analyst STAND 8Lead Support AnalystNew York, NY$1–$60 / hourFull timeThe Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group, overseeing the support, stability, and performance of mission-critical scheduling applications used across global media operations. STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.
NewTax Analysts Kforce Inc.Tax AnalystsNew York, NY$85,000–$115,000Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Senior Tax Analyst Kforce Inc.Senior Tax AnalystNew York, NY$125,000–$149,5005+ years of progressive tax experience with a Big 4 or a similar public accounting firm and/or private industry in-house tax (preferably with some exposure to real estate entities). Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
PEOPLESOFT INTEGRATOR / ANALYST (HCM) NeotecraPEOPLESOFT INTEGRATOR / ANALYST (HCM)Bowling Green, NYFull timeThis consultant will be responsible for implementing new PeopleSoft modules, functionality, or enhancements and supporting existing modules currently in production. Participate in testing of new functionalities, including end-to-end testing and system integration testing.
Fraud and Abuse Operations Analyst PlaidFraud and Abuse Operations AnalystNew York, NY$138,000–$163,200 / yearExperience translating fraud investigations and research into actionable detection signals, rules, and labeled datasets, while partnering closely with DS/ML and product teams to improve feature sets, labeling quality, evaluation frameworks, and model decay monitoring. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
Senior Fraud and Abuse Operations Analyst PlaidSenior Fraud and Abuse Operations AnalystNew York, NY$156,000–$213,600 / yearExperience translating fraud investigations and research into actionable detection signals, rules, and labeled datasets, while partnering closely with DS/ML and product teams to improve feature sets, labeling quality, evaluation frameworks, and model decay monitoring. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
NewBCBA Board Certified Behavior Analyst - Remote Lighthouse CHBCBA Board Certified Behavior Analyst - RemoteBrooklyn, NYRemote$65–$80 / hourLighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. We value compassion, dedication, and professional growth, placing a strong focus on fostering a supportive environment where our team members can grow and thrive.
Junior Financial Analyst - Temp to Hire Page GroupJunior Financial Analyst - Temp to HireNew York, NY$28–$33 / hourp>Corporate Financial Analyst is needed to support enterprise-wide financial reporting, analytics, and planning activities, partnering closely with senior leadership. This role focuses on financial modelling, variance analysis, and business insights to support strategic decision-making across multiple business units.
Vice President / Director, Credit Analyst (Mortgage Sector) AxelonVice President / Director, Credit Analyst (Mortgage Sector)New York, NY$65–$72 / hourServe as a technical subject-matter expert on agency residential and commercial MBS, TBA, CMO, and DUS products for the Institutional Credit Analyst Team, Sales, and Trading teams. Collaborate with internal stakeholders, including coverage bankers, business lines, and risk teams, to provide credit expertise and support.
NewMedicaid Senior Analyst System OneMedicaid Senior AnalystEast Windsor, NJ$75,000–$90,000 / yearIdeal candidates bring 3–6 years of pharma Medicaid rebate experience, strong Excel and large-dataset skills, and hands-on experience with Medicaid rebate platforms (such as iContracts or Model N) plus an ERP (such as Oracle or NetSuite). You’ll lead dispute management and analytics, build dashboards and KPIs for leadership, and partner closely with Government Pricing and Finance on URA changes, restatements, accruals, and gross-to-net impacts.
Technical Analyst, Life Safety Princeton UniversityTechnical Analyst, Life SafetyPrinceton, NJThe technical analyst leads cross-functional projects, translates business needs into scalable system designs, and ensures the reliability, security, and usability of facilities applications. This role collaborates closely with Facilities, university departments, and external partners to deliver innovative technical solutions that enhance operational efficiency and service delivery.
Developer - Full Stack United Nations Federal Credit UnionDeveloper - Full StackNew York, NY$105,468 / yearFull timeThis role builds and supports internal and external digital platforms—including public websites, intranet, extranet, and digital banking applications—using Optimizely CMS/Commerce (DXP) and Microsoft technologies such as C#, NET Core, ASP.NET MVC, Web API, WCF, Razor, and ADO.NET, along with modern front-end frameworks including JavaScript, ReactJS, jQuery, Bootstrap, HTML, and CSS. Collaborate with cross-functional teams across Marketing and IT— including Project Management, Business Analysts, QA, DevOps, Infrastructure, Security, and Database Administration—as well as onsite and offshore resources to ensure successful solution delivery, alignment with business objectives, and ongoing operational support.
NewData Analyst/Engineer - Entry Level SynergisticITData Analyst/Engineer - Entry LevelNew York, NY$91,000–$136,000 / yearFull timeSince 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Paypal, JPMC, Wayfair, BOA, CITI and hundreds more with Job offers of $95k to $154k. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients.
Equity Research Business Services, AVP BarclaysEquity Research Business Services, AVPNew York, NYJoin Barclays as an Equity Research Business Services, AVP, where you’ll have the chance to collaborate with senior analysts to produce comprehensive research reports and presentations while monitoring market trends, economic indicators, and company news to update and refine investment solutions. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.
Global Cards Solutions Specialist II - Operations United Nations Federal Credit UnionGlobal Cards Solutions Specialist II - OperationsNew York, NY$62,290 / yearUphold UNFCU’s mission, core values, and guiding principles by consistently demonstrating service excellence and delivering an exceptional experience to members and colleagues, regardless of role or seniority. Review chargeback and arbitration documentation for card fraud cases, determine appropriate action, and collaborate with the Accounting Department to reconcile fraud and dispute accounts.
Salesforce QA Analyst - COO Office Page GroupSalesforce QA Analyst - COO OfficeManhattan, NY$50–$63 / hourContractorWe are hiring a Salesforce QA Analyst to support Front Office initiatives, with strong experience in manual testing for Salesforce CRM, including test plans, test cases, and UAT with business stakeholders. Advanced analytical capabilities, including proficiency in Excel and SQL, with experience supporting change management initiatives.
Sales/Financial Analyst JobotSales/Financial AnalystEdison, NJ$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you are a driven individual with a passion for sales analysis and a desire to make a significant impact in the healthcare industry, we would love to hear from you.
NewSupply Planning Analyst Page GroupSupply Planning AnalystNew York, NY$25–$35 / hourFull timeYou will support new product launches, tracking products and supply activities across the end-to-end supply chain, as well as proactively working with vendors to expedite production. A well-recognized cosmetics and personal care brand is looking to hire a Supply Planning Analyst on an initial 6 month contract with the possibility of longer-term opportunities.
Chief Financial Officer - IPO IPO Kforce Inc.Chief Financial Officer - IPO IPONew York, NYRemote$300,000–$373,750Demonstrated government and regulatory experience, such as engaging with government agencies, navigating public policy, securing incentives/grants, or managing relations with regulatory bodies (e.g., experience in sectors with heavy government oversight like infrastructure, defense, energy, or regulated industries). Experience leading/contributing to an IPO process, including f S-1 filings, SEC compliance, roadshows, and transition to public company reporting (prior successful IPO as CFO highly preferred; Experience in pre-IPO readiness or public company finance acceptable).
NewData Steward Corporate Functions Brains Workgroup, Inc.Data Steward Corporate FunctionsNew York, NY$200,000–$250,000 / yearFull timeData Domains core responsibilities include definition and ownership of business use cases, serving as owners for and managing data within the domain (selected with view to exhaustively cover data within the enterprise with no overlaps), ensuring data satisfies the needs of data consumers, managing data quality assessments and remediation with source systems, expressing the data model and data definitions for the data elements within the domain, and participating in the enterprise data governance bodies. A key part of this role is to understand how Corporate Functions data is created and used across the organization so that you drive the definition of the Vision and strategy for key platforms supporting these domains (e.g., HR systems, procurement systems, IT service management tools, legal systems), ensuring alignment with business objectives and stakeholder expectations.
Director, Finance Transformation | Office of CFO Advisory Fti ConsultingDirector, Finance Transformation | Office of CFO AdvisoryNew York, NYLead end-to-end Finance Transformation projects across key areas including: Finance function assessments, finance function capability stand-up and optimization, operating model design, service delivery model program design and implementation (i.e. shared services, centers of excellence, outsourcing, and global business services), cost reduction programs, process optimization and automation, and working capital optimization. In FTI Consulting’s Corporate Finance & Restructuring organization, we focus on our clients’ strategic, operational, financial and capital needs by addressing the full spectrum of financial and transactional challenges faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders.
VP, Detection Intelligence & Content Engineering Page GroupVP, Detection Intelligence & Content EngineeringIselin, NJ$150,000–$200,000 / yearFull timeProven track record with SIEM technologies including Splunk with accompanying certifications preferred i.e. Splunk Certified Cybersecurity Defence Analyst. 7+ years' experience in security operations and/or incident response type roles including 2+ years in leadership or team lead role.
Business Analyst / Project Coordinator (Healthcare / MMIS) TRIGYN TECHNOLOGIES, INC.Business Analyst / Project Coordinator (Healthcare / MMIS)Hamilton Township, NJ$95–$100 / hourContractorDescription: The Business Analyst / Project Coordinator is a hybrid role embedded within the Project Management Office (PMO) that serves as a vital connective link between the project management team, the client, integration vendors, and cross-functional stakeholders. By leveraging strong communication skills and collaboration tools, the BA/PC ensures that stakeholder expectations are managed, action items are executed, and project documentation remains accurate and up to date.
PM/Business /Data Analyst (Energy, Utility Experience Required) Trigyn Technologies IncPM/Business /Data Analyst (Energy, Utility Experience Required)New York City, NY$60–$64 / hourTemporaryContractorFull timeSpecifically understanding of key partners NY Power Authority, Con Edison, National Grid, Department of Environmental Protection (DEP; NYC Water), etc. • Understanding on functions of Utility Management firm (AvidXchange™ (Utility Billing Software)) and/or have experience working with consulting firm.
Senior Business/Data Analyst Dexter Technologies IncSenior Business/Data AnalystParsippany, NJContractorWe are seeking a Senior Business/Data Analyst Contractor that has SAP and Cloud-Data experience that will have the responsibility for eliciting business needs, performing detailed analysis and documentation, modeling processes, evaluating impacts, prioritizing business requests, and partnering with the project teams to ensure the successful delivery of new Cloud-Data Lake capabilities in support of various applications. SUMMARY.
Technical Business Analyst-Credit Risk/Counterparty Risk Experience ConfidentialTechnical Business Analyst-Credit Risk/Counterparty Risk ExperienceNew York, NYContractorp tabindex="0">We are seeking a seasoned Counterparty Credit Risk (CCR) Technical Business Analyst to support stability, enhancement, and continuous improvement of technology platforms serving Exposure Management (EM), Credit Risk Reporting (CRR), Risk Analytics (RA), Front Office, and Regulatory Reporting functions.
NewBusiness Analyst – Property & Casualty (P&C) Insurance - Guidewire Beta-Search, IncBusiness Analyst – Property & Casualty (P&C) Insurance - GuidewireNew York, NY$65–$75 / hourContractorThe ideal candidate will act as a key liaison between business stakeholders, offshore BPO teams, and IT teams, ensuring effective communication, requirement gathering, solution delivery, and testing support across P&C insurance initiatives. We are seeking an experienced Business Analyst with a strong background in Property & Casualty (P&C) Insurance and deep expertise in Guidewire PolicyCenter (PC) to join our client’s team.
Entry Level Data Scientist/Analyst/Java full stack developer SynergisticITEntry Level Data Scientist/Analyst/Java full stack developerNew York, NY$79,000–$145,000 / yearFull timeA typical market demand pattern is clear: organizations still need entry-level software programmers, Java full stack developers, Python/Java developers, DevOps-focused engineers, and on the data side data analysts, BI analysts, data engineers, data scientists, and machine learning engineers. SynergisticIT since 2010, has helped candidates land full-time roles at major organizations ( including Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, JPMC, Wayfair, Bank of America, Citi, and more) with offers commonly in the $95k–$154k range depending on role and skill depth.
Technical Business Systems Analyst Artech LLCTechnical Business Systems AnalystNewark, NJ$50–$56 / hourThis role sits at the intersection of business, data, and technology, and plays a key role in enabling data-driven decision-making, supporting critical platforms, and delivering change across business and technology teams. Act as the primary Technical BSA for BAU and production data issues, taking accountability for root cause analysis, remediation, and prevention of recurring issues.
Business Systems Analyst – Data focused – Jersey City, NJ SOMERSET STAFFINGBusiness Systems Analyst – Data focused – Jersey City, NJJersey City, NJKey Responsibilities: Develop clear, concise methodology documents, which requires proficiency in interviewing skills, workflow analysis, dataflow diagramming, screen design, etc. The individual is responsible for defining and documenting business needs and functional requirements and ensuring technology solutions enhance and support the business operations.
Product Owner/Business Systems Analyst HCL Global Systems Inc.Product Owner/Business Systems AnalystJersey City, MMK, Smithfield, TX, NJThe ideal candidate is delivery-oriented and excels at breaking large, ambiguous problems into MVPs and pragmatic, phased solutions that deliver value early while scaling thoughtfully over time. Ability to serve as the main contact between product, engineering, architecture, and team members, clearly representing both business objectives and technical implementation details (including third-party clients when needed).
Blockchain Business Systems Analyst The Depository Trust & Clearing CorpBlockchain Business Systems AnalystJersey City, NJIndustry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. The Impact you will have in this role: The Business Systems Analyst (BSA) will play a critical role in delivering blockchain-enabled applications for the financial sector by translating business needs into clear, testable requirements that engineering teams can build with speed and confidence.
Business Systems Analyst – Data focused – Jersey City, NJ Expert Technology ServicesBusiness Systems Analyst – Data focused – Jersey City, NJJersey City, NJTypically requires 5-7 years' experience in financial services (preferably Private Banking/Investment Management) and 4 years of relevant business analysis experience. - Develop clear and concise methodology documents using interviewing, workflow analysis, dataflow diagramming, and screen design skills.
Business Systems Analyst – Data focused – Jersey City, NJ Blue Ribbon Global TechnologiesBusiness Systems Analyst – Data focused – Jersey City, NJJersey City, NJKey Responsibilities: Develop clear, concise methodology documents, which requires proficiency in interviewing skills, workflow analysis, dataflow diagramming, screen design, etc. The individual is responsible for defining and documenting business needs and functional requirements and ensuring technology solutions enhance and support the business operations.
Senior Business Systems Analyst(CRIMS - Charles River MS) TIAASenior Business Systems Analyst(CRIMS - Charles River MS)New York, New YorkIn addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning.
PGIM - Business Systems Analyst - Front Office Investment Solutions PGIM Global High Yield FundPGIM - Business Systems Analyst - Front Office Investment SolutionsNewark, NJ$155,000–$185,000 / yearWe are looking for a highly analytical and technically savvy Business Systems Analyst to help drive the evolution of Peregrine, our front-office investment platform, and Merlin, our next-generation AI ecosystem powering investment research, portfolio analysis, workflow automation, document generation, and intelligent decision support across the firm. At PGIM, Front Office Investment Solutions team is transforming how investment professionals access insights, conduct research, analyze portfolios, and serve clients through modern technology and AI-powered workflows.
Sr. Business Analyst, P&C Insurance (Remote) Crum & ForsterSr. Business Analyst, P&C Insurance (Remote)MORRISTOWN, New JerseyRemoteWith our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others. Job Description: Overview: The Senior Business Analyst participates on a small team of 2-5 business analysts contributing to the planning, design, development, and launching of efficient business, financial, and operations systems in support of core organizational functions and business processes.
Category Management Business Systems Analyst Zayo Group LLCCategory Management Business Systems AnalystNY$77,100–$118,600 / yearThis role serves as the liaison between Category Management, Procurement, Finance, Operations, and Technology teams to ensure systems, reporting, and workflows effectively support sourcing strategies, supplier management, spend visibility, and category performance objectives. The Business Systems Analyst (BSA) supports the Category Management organization by analyzing business processes, optimizing systems, improving data quality, and delivering actionable insights that enable strategic category decisions.
PGIM - Business Systems Analyst - Front Office Investment Solutions Prudential Financial IncPGIM - Business Systems Analyst - Front Office Investment SolutionsNewark, NJ$155,000–$185,000 / yearWe are looking for a highly analytical and technically savvy Business Systems Analyst to help drive the evolution of Peregrine, our front-office investment platform, and Merlin, our next-generation AI ecosystem powering investment research, portfolio analysis, workflow automation, document generation, and intelligent decision support across the firm. At PGIM, Front Office Investment Solutions team is transforming how investment professionals access insights, conduct research, analyze portfolios, and serve clients through modern technology and AI-powered workflows.
PGIM - Business Systems Analyst – Front Office Investment Solutions Prudential FinancialPGIM - Business Systems Analyst – Front Office Investment SolutionsNewark, New JerseyWe are looking for a highly analytical and technically savvy Business Systems Analyst to help drive the evolution of Peregrine , our front-office investment platform, and Merlin , our next-generation AI ecosystem powering investment research, portfolio analysis, workflow automation, document generation, and intelligent decision support across the firm. At PGIM, Front Office Investment Solutions team is transforming how investment professionals access insights, conduct research, analyze portfolios, and serve clients through modern technology and AI-powered workflows.
System / Business Analyst (PeopleSoft, ServiceNow, Procurement & Financial Operations) NYC - Month Contract Next Generation IncSystem / Business Analyst (PeopleSoft, ServiceNow, Procurement & Financial Operations) NYC - Month ContractNew York, NY$45–$55This role will support the IT Cyber Security Division and other business units by managing procurement processes, monitoring contract renewals, tracking expenditures, supporting consultant onboarding activities, and providing financial and operational analysis. The ideal candidate will possess experience with PeopleSoft, ServiceNow, and vendor management platforms, along with strong analytical, reporting, and cross-functional communication skills.
Senior Business Analyst,Sales Operations-International Acceptance Capital One Financial CorpSenior Business Analyst,Sales Operations-International AcceptanceNew York, NY$101,100–$115,400 / yearCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
Senior IT Business Analyst-Accounting Systems Brand Industrial Services IncSenior IT Business Analyst-Accounting SystemsNY$95,000–$130,000 / yearThis role works closely with Accounting, Payroll, Operations, and IT teams to troubleshoot issues, gather business requirements, support testing efforts, document processes, and improve operational workflows across the organization. This person should be comfortable operating in environments with older/customized systems, solving problems independently, supporting end users, and helping drive process improvements.