Serve as primary contact with college's collection agency to ensure timely and accurate processing of accounts in accordance with college policy; Maintain effective working relationships with other college departments, outside vendors, and funding agencies; Post Veteran Affairs tuition payments and monitor the VA student accounts for correct payment verification; Post Amazon tuition payments and monitor the Amazon student accounts for correct payment verification; Work with VA office to resolve overpayments and other issues; Enter the student bookstore account data into ctcLink; Receipt and process cash receipts in accordance with state and college policy; Maintain files and records for customer accounts in a manner easily accessible to Financial Services Department managers; Book receivables for Grants and Contracts invoicing; Process Payment vouchers from outside funding entities; Print daily checks; Setup and monitor payment plans for students with past due accounts; Manage NSF check collection process; Process Labor and Industry encumbrance paperwork and track student expenses; Represent financial services as accounts receivable subject matter expert for ctcLink; Assist staff with financial summary information, analysis of financial report sand development of fiscal procedures; Assist cashier's office with their duties and a times of need; Review analyze, verify reports and correct discrepancies as necessary; Accounts receivable reconciliation for year-end close/financial statement preparation; Perform related duties as required. Reporting directly to the Accounting Manager, this position will: Maintain colleges customer accounts module; record payments and bill past due accounts, submit quarterly customer accounts billings for tuition, fees, and other, process write-off for bankruptcy and other debt cancellations as authorized by supervisor; Maintain billing and collection processes and procedures and recommend improvements in collections, billing and accounts receivable processes and procedures; Perform collection duties for the college related to customer accounts/student accounts and NSF check.