NewInformation Technology Support Specialist GD Information TechnologyInformation Technology Support SpecialistAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
NewIT Security Lead JCS Solutions LLCIT Security LeadBethesda, MD$135,000–$170,000 / yearMaintains, configures, and ensures the successful deployment of logging/auditing tools across the networks; ensures logging activities are functional across all networks. Strong skills in the following key areas including strategic thinking, multi-tasking, negotiation, conflict management, time management, planning and executing to a defined schedule/budget.
User Support Specialist III Chickasaw Nation IndustriesUser Support Specialist IIIRockville, MDExcellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff). Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls.
NewCustomer Support Specialist (Technical) Peraton IncCustomer Support Specialist (Technical)Sterling, VA$51,000–$82,000 / yearThe CSS provides technical support and service management functions across the enterprise, requiring the ability to independently assess user-reported issues, analyze available information, determine appropriate resolution or escalation paths, and coordinate with technical support organizations to restore services and fulfill customer requirements. The CAEIO Program provides global IT Operations and Maintenance services supporting the modernization, availability, reliability, and security of legacy networks, applications, databases, and enterprise services supporting Consular Affairs operations.
NewInformation Technology Support Specialist - TS/SCI w/Poly General Dynamics Information TechnologyInformation Technology Support Specialist - TS/SCI w/PolyAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
End User Support Technician Tier 3 designDATAEnd User Support Technician Tier 3Washington DC, Washington, DCFull timeHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Technical Support Engineer CoreBTSTechnical Support EngineerAshburn, VA$30–$35 / hourNRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.
IT Helpdesk Analyst Nightwing Intelligence SolutionsIT Helpdesk AnalystSterling, Virginia$55,000–$106,000 / yearNightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
NewCustomer Service Support Specialist - TS/SCI with Polygraph General Dynamics Information TechnologyCustomer Service Support Specialist - TS/SCI with PolygraphChantilly, VirginiaTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
Overnight Support Engineer II - 3 Schedules Available ISI EnterprisesOvernight Support Engineer II - 3 Schedules AvailableHerndon, VA$85,000–$95,000 / yearThis role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. Duties/Responsibilities: Provide first-line support for all support requests, including email troubleshooting, password resets, and mailbox management.
Support Engineer II ISI EnterprisesSupport Engineer IIHerndon, VA$85,000–$95,000 / yearThis role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. Duties/Responsibilities: Provide first-line support for all support requests, including email troubleshooting, password resets, and mailbox management.
NewKNOWLEDGEBASE AND EVENT SUPPORT SPECIALIST Capitol Technology UniversityKNOWLEDGEBASE AND EVENT SUPPORT SPECIALISTLaurel, MDThis position creates knowledgebase articles, user guides, instructional videos, and other support materials; manages content across WordPress/Elementor, Confluent, and monitors the Help Desk; supports routine Canvas needs; and provides technical assistance for virtual, hybrid, and on-campus events. Associate degree, relevant certificate, or two years of related experience in educational technology, information technology, communications, technical writing, digital media, customer support, or a similar field.
Client Support Technician Personified TechClient Support TechnicianDC$65,000–$75,000macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms. Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
Help Desk Support Essnova Solutions, Inc.Help Desk SupportWashington, DCProvide Tier 1 support for user navigation, permissions, access, reporting, and functional inquiries; coordinate Tier 2/3 escalation for complex workflow, integration, or production issues. Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries.
NewInfrastructure Support Specialist Sienna Systems CorporationInfrastructure Support SpecialistAlexandria, VA$70,000–$75,000 / yearAdminister, configure, maintain, and troubleshoot the infrastructure supporting SNO, including server platforms, directory services, authentication services, virtual environments, network connectivity, office productivity tools, and endpoint protection. You will be the person who keeps the physical and virtual infrastructure running: servers, directory and authentication services, connectivity, endpoints, and the day-to-day equipment the program depends on.
Information Technology Helpdesk & Client Support - Onsite, National Capital Region BluePath LabsInformation Technology Helpdesk & Client Support - Onsite, National Capital RegionWashington, DC$52,000–$64,000 / yearFull timeWork Description:The Information Technology Helpdesk & Client Support will serve as the first point of contact for all IT issues related to workstations, printers, scanners, and other peripherals maintainedResponsibilities: The Information Technology Helpdesk & Client Support will support tasks such as:-Managing all helpdesk inquiries from receipt to resolution, escalating complex issues as necessary.-Analyzing helpdesk data to identify trends and implement preventive measures; provide an annual report on trends and preventive -measures.-Maintaining a comprehensive trouble ticket log, including status monitoring and metrics reporting for the Month Status Report. A+ Certification (or equivalent)Preferred Qualifications:Associate's or Bachelor's Degree in Information Technology, Information Systems, Computer Science, or a related fieldExperience supporting Department of War organizations, using ticketing systems, Microsoft 365 environments, and helpdesk trend analysis/reportingSecurity+ certificationBenefits:BluePath Labs offers a comprehensive benefits package.
IT Coordinator/Legal Multimedia Specialist Neal R Gross & CoIT Coordinator/Legal Multimedia SpecialistWashington, DC$48,000–$55,000As a trained Legal A/V Technician, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company.
PC/Mac Desktop Support Specialist IMAGINEEER LLCPC/Mac Desktop Support SpecialistRockville, MDFull timeDesktop Support - Provide technical support on software, hardware, and operating systems (Windows and MacOS), including installations, configurations, maintenance, troubleshooting, imaging new systems and processing outgoing surplus/donation systems, preparing GFE laptops and phones for international travel. Desktop/Customer Support: Provide technical support on software, hardware and operating systems (Linux, Macintosh, Windows), including installations, configurations, maintenance, and troubleshooting.
NewEnd User Support Technician Tier 3 Doyon Properties IncEnd User Support Technician Tier 3Gaithersburg, MDHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Help Desk / Field Support Technician CyberLinx SolutionsHelp Desk / Field Support TechnicianAnnapolis Junction, MarylandThis role is responsible for troubleshooting hardware, software, and connectivity issues, supporting desktop environments, and ensuring timely resolution of service requests. CyberLinx Solutions is seeking a customer-focused Help Desk / Field Support Technician to provide first level technical support and onsite assistance for end users.