Bachelor's degree (preferred but not required) 3-5 years in a management role with emphasis in customer service Success in training, mentoring and coaching service professionals Must have excellent verbal and written communication skills Previous experience in a route-oriented, service environment a plus Ability to obtain and maintain licenses/certificates as required by federal, state and local regulations Must pass pre-employment background screen Must possess a valid driver's license and pass motor vehicle record search Base pay range: $60800 to $84700 / year In addition to the base pay, a Colleague working in this role who has completed training may be eligible to earn additional monetary compensation including overtime, incentive and/or commission pay. Responsibilities include, but are not limited to; Manage daily operations of specialists with the goal of providing superior customer service to our clients Offer direction to staff in all aspects of operations, service and client care Responsible for managing basic financial performance of the operations, including revenue growth and expense control Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development Able to work a flexible schedule, including early mornings and weekend work when needed Submit weekly, monthly and yearly reports, as required What do you need?