Skills: Strong process documentation, process improvement, analytical thinking, business acumen, project management, and organizational skills; ability to manage competing priorities, interpret complex data, create meaningful reports and dashboards, communicate effectively across stakeholders, build relationships with internal and external partners, make sound decisions using independent judgment, and drive continuous improvement with exceptional attention to detail. Experience: 5-7 years experience in program operations, business operations, partner programs, sales operations, or a related field, including supporting global teams, managing operational workflows, coaching or mentoring team members, and working within a matrixed organization; experience with Salesforce or similar CRM platforms preferred.