Must have completed Bachelors Degree (successful candidates have a four-year degree in English, marketing, business, journalism, communications or similar concentration) - or similar expereince in written customer service spaces. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.